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January 2024 by catalin cozma
I’m not happy with the installation and Dave don’t have good skills to talk with clients.Very dissapointed and the job was so so …..
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December 2023 by Jerry Gomez
Anna is a pleasure to work with. She's extremely knowledgeable and responsive when needing something. She goes out of her way with customer service and I'll be back because of that.
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November 2023 by The Aubrey Experience
Anna and David are wonderful to work with. We needed a door that could accommodate our daughters special needs without sacrificing any style and Doors Outlet delivered. Anna provided us with the knowledge we needed to order our custom door that was ADA compliant and kept the kids entertained as well! After my contractor installed the doors there was a slight issue with the install. David and Anna sent a certified installer to fix the issue and we couldn't be happier with the look and functionality of our new front door. Our daughter is able to get in and out with her wheelchair with ease. The experience was a pleasure and the service was great. Thank you
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November 2023 by Praise Augustus
My custom doors look beautiful. Anna and her team was always available, even through text messaging to answer all my questions and keep me updated. I am also happy that they were able to do a quick turn around with relatively short notice. Highly recommended!
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September 2023 by Paola Heincke
Great quality with the best price! After years of research and failed tries, we finally purchased a front door from Doors Outlet. We can’t be any happier! Their staff is nice, the products are great quality, and the prices are incredible. We are in awe of the attention to detail given by Vitale, the installer. He did an IMPECABLE job! We also love that they have a show room where you actually can “look and feel” the products. Everything from the welcome at the store by Nohelia, to the scheduling and payment process with Anna and David, to the installation was a breeze. Thank you, Vitale, Nohelia, Anna, David!
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September 2023 by Rose Lanza
I had been admiring Doors Outlet’s work on Instagram for quite some time, so when it was time for me to pull the trigger on getting a new door, I knew this was the place to go. Anna was so patient and insightful in helping me decide on a final product and once the order was placed, I received regular updates on the status. There was a bit of a delay on installation due to circumstances out of their control, but it was definitely worth the wait! The installers were true craftsmen and meticulous about their work! We are thrilled with our new door!!
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August 2023 by Roxana Cosma
Very unprofessional! David is the worst sales representative I ever met. Absolutely ZERO after sale service.I contracted installation services for the front door bought from them. I was told to pay cash the person who comes and installs the door, which I did. They never gave me a receipt for my payment!! This is unacceptable. Afterwords they sent me an electronic invoice asking again for payment!! Now they are not answering my emails where I ask for receipt for $1000 and for the repair kit that was supposed to come with the door!I usually don’t leave reviews but I just want to make people aware of what they are dealing with and take precautions!I am so mad that I participated in growing those guys business :(
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July 2023 by Debra Falco
I had a really great experience working with Anna and the staff at Doors Outlet. Anna was very helpful and assisted me in choosing the right entry door for my home. They kept to the timeline that they gave me for delivery and installation. The installer that they sent was very detail oriented and took his time to make sure that everything looked perfect. I am very pleased with my new entry door. I will definitely be using them again.
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July 2023 by Bonnie
I initially went to Doors Outlet in a moment of desperation; I had been ripped off and/or disappointed by three previous vendors/installers, and my hopes of getting new exterior doors were waning. Well, was I in for a treat! Anna helped me pick both my front and back doors, choose the colors and the hardware, got me a discount, and set up the installation process, after working around my crazy schedule; she's a great communicator too, keeping me up-to-date on delivery and installation. Vitale, the installer, was the best contractor I've ever hired; he's an absolute perfectionist, taking great care to make sure I was happy with the work, careful not to rush the job. He had to take an extra day on the installation because there were some issues he discovered with my house - shoddy work done in 1973 that he had to repair before he could properly install the door. By repairing the old, shoddy work, he ensured that the installation would look great, work great, and increase the value of my property. I'm beyond thrilled! I've been wanting to replace my horrible doors since 1998 - now I feel like I've moved into a nice, new house! Needless to say, Doors Outlet far exceeded my highest expectations, and I plan on hiring them again to replace all my falling-apart interior doors. I recommend them without reservation.
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July 2023 by Bonnie P
I went to Doors Outlet after dealing with three separate incompetent vendors over several years. I was cautiously optimistic, but my hopes weren't too high. Well, I ended up being thrilled with the service and the product! The staff at Doors Outlet is skilled, friendly, welcoming and they have a good eye for design. They spent a lot of time with me helping me pick out the perfect design and color, and the installer was an absolute perfectionist and very professional. I couldn't be happier; Doors Outlet FAR exceeded my expectations, and I recommend them without reservation. I can't wait to go back and start my interior door product, knowing that I won't be disappointed. A+ from me!
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July 2023 by Clara D
We had a wonderful experience working with Noelia, Ana, and David from the time we walked into the store to the very end of the installation of the door. They worked with us every step of the way. The door came in perfect. The installer is excellent an amazing job he is a craftsman.The door is beautiful the quality outstanding.We highly recommend Door Outlet.
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May 2023 by Paulo Pinho
Highly recommend Doors Outlet. I have now installed two doors I purchased from them and I absolutely love the quality and craftsmanship. They work to fit your budget and do so without skimping on your desire for quality and safety. The installer, Vitalie is professional and detail oriented. Would highly recommend.
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April 2023 by Lloyd Thorne
Doors outlet has outstanding customer service . I live in a community with a home owners association . They worked with me to submit a couple of proposals for approval. Installation went great, half a day . Love my new front door
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March 2023 by Imani Oakley
The doors are great and the in store service was fine but it appears the installers stole my washcloth. Literally just the washcloth which is super weird.But the doors look nice so it’s w.e.
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February 2023 by Josefino H.
DO NOT ORDER FROM THIS PLACE. HORRIBLE CUSTOMER SERVICE. I recently purchased my house and the current door is broken. I went to Doors Outlet and Anna quoted us 6-8 weeks for our order but she guaranteed that it "never" takes that long, that we should have it way sooner. My wife just gave birth so we need a working front door and Anna made us feel good about delivery being sooner than the 6-8 weeks. she said she would be in contact with me every step of the way and would update me asap. The only time she kept calling, emailing and texting is when she wanted me to sign the contract and give the deposit. It's been 2 months now and now Anna is saying that we can expect the door in another month "hopefully" and I only found out because I reached out to her. I asked her to cancel our order and I am waiting to hopefully hear back from the owner or management but this is ridiculous. I don't recommend this store to anyone who needs a door sooner than later or anyone that expects good customer service. You will be disappointed.
