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November 2023 by Someone Else
Stay far, far away from this awful place! I have owned Hyundais for 20 years and dealt with many Hyundai service centers. Action/Vineland Hyundai is the only one with whom I've ever had a problem. Each time I come, they're never very nice. They charged me $2,000 for repairs two weeks ago and the car is still having the same issue. I came in today as instructed and was ignored for 4 hours. When I politely asked for an update as no one had come over to talk to me, *I was reprimanded* for not checking in properly. I followed their staff's instructions and they said I shouldn't have listened and psychically known there was a different protocol. Bob was especially rude and told me I need to take some responsibility for their error. He cut me off and ordered me to stop speaking. I was already thinking about just buying a new car, but I will definitely take my business elsewhere. I heard them being rude to other customers while I sat here, so this seems to be their modus operandi, poor workmanship and even worse customer service. I felt really bullied and can't think of a worse customer experience in any industry.
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November 2023 by Jailene Vizcaya
I cannot recommend this place enough. Frank was amazing! He made the impossible happen and more. I left so happy and satisfied with my new car and payments. Frank went above and beyond to make sure I got everything I wanted and more. He even added in extras for FREE! The entire process was a breeze and went by so quick. Highly recommend action Hyundai, especially Frank!
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November 2023 by Katie S.
First it was awesome. My 3rd vehicle I got from here the service tech crashes. Get a new 2023 sonata. That’s going fine then the interior lights stop working. I schedule service. I’m waiting aimlessly for it to open as I had a 9am appointment. Find out they aren’t really opening and called everyone but me to cancel any appointments. Action Hyundai is a joke.
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October 2023 by Dave P.
We have always been treated respectfully and friendly at Action Hyundai. Our maintenance visits have been completed quickly and correctly. Very pleasant people to deal with.
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October 2023 by Anne Winterbottom
I would recommend this place for service to anyone. My car broke down had it towed to Millville Service manager Leonel and general manager Bob I. Was so Kind honest and I had that feeling I trusted them. Mechanic was great in fixing car. What a great gang they are. And Beth I called every other day was very pleasant. RECOMMEND TO ALL HYUNDAI OWNERS. ITS WORTH MY DRIVE FROM PA TO N. J. TO HAVE THEM SERVICE IF NEEDED. THANK YOU ALL. FANTASTIC GROUP
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August 2023 by Dee Skidmore-Trump
Everyone in sales goes above and beyond to get you into the vehicle you want at a price you are comfortable paying. Their commitment to customer service continues in the service department. They are definitely committed to their customers before and after you buy a car.
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August 2023 by Christie Paollili
I went here for a issue with my car and the guy who waited on me kept informing me they were short staffed. I waited all day on my car which I had no issue with and they had done nothing with it. I took it to good year in Vineland few days later and they fixed my car. Check engine light hadn’t been on and good year was able to fix my car. I will never go back here again . As soon as I had left the dealership I had the same issue with the car which could have caused a accident and they didn’t care much when I called back . Either good year in Vineland or Monro in Bridgeton will be getting my business now on .
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June 2023 by Eileen Lamm
My husband and I have been doing business with the Datello family and John Lapetina at Action Hyundai of Millville for more than a decade. We would never consider doing business with anyone else. The service, the selection, and especially the people is what makes them outstanding. LOVE LOVE LOVE my 2023 Santa Fe Calligraphy!
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June 2023 by Shakira Tanea
Just finished at action Hyundai of Millville! It was one of the best experiences I ever had! Joe Romano is an excellent salesman! This was my first time buying a car for myself and he has helped me from start to finish! Did everything he could for me and was a success in the end! He goes above and beyond for his customers. Quick and efficient! Definitely will be coming back in the future to purchase more cars
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June 2023 by Kayla Conquest
Such an amazing and seamless sales experience! Art was kind and personable and made the entire experience so easy. I work far from this location and his communication before I even hit the lot was extremely helpful and largely influenced my decision to make the drive in! The entire staff was kind upon arrival and I loved the car as soon as I saw it! From there the buying process was one of the easiest and quickest I ever experienced. I highly recommend visiting if you’re in the market for a Hyundai.
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June 2023 by Emily MacGrath
This is the 2nd time I've bought a car from this dealership, and I am happy with the cars and the experiences! I bought an Elantra in 2021, but we recently had a baby, so we wanted to size up to something more family friendly. Our new bestie Joe helped us ride out in a 2023 Palisade! He did everything in his power to make sure we got the car that we were able to leave in a car that we loved with a deal that worked best for us. He was also ready to clear out the conference room just for me to change my baby. We couldn't be happier with the way everything turned out. Now I'm walking around telling everyone "If you want a new car, go to Action Hyundai and talk to Joe Romano and tell him Emily MacGrath sent you" (this also applies to anyone who reads this review). I'm definitely a loyal customer to this dealership and now to Joe as well :)
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May 2023 by ace hernandez
Well, here for a 3rd time and once again Joe Romano came through! He knows us so well at this point he is like family lol. He listened so well that when we came in to just look at cars he had one in mind for my daughter parked in the front and guess what? It was love at 1st sight for her. It was EXACTLY WHAT she wanted, down to the color. He also went above and beyond helping me tie up loose ends with the rental car and important paperwork for the previous car which was deemed a total loss. Highly recommend Joe Romano for anyone looking for a vehicle in the near future!!?
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May 2023 by amber pacock
Thank you Joe and Dee for making my purchase for a car so smooth. Buying a car is very stressful for anyone. Joe was very patient with me and I did not feel pressured into buying the 2013 Hyundai Elantra. He was very polite and very nice and worked with me through all paperwork and pricing of the car. I told him what I could afford and he made it happened. I highly recommend Dee and Joe at action Hyundai they make car buying stress free!!!!!!!Thanks again,Amber Peacock
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February 2023 by Karryn Nickodemus
Joe Romano is the absolute best! I highly recommend him if you're looking for a new Hyundai! He was so great with communication and was very open and honest about everything. He got me my dream SUV in the price range that i wanted! He also was so great and understanding with my crazy 2 year old running all over the place! Jay the finance manager was also extremely nice and supportive thru the whole process and made it so easy and stress free! We have gained friends in this process. Thank you again for everything!
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February 2023 by xHaseo
Was just coming in to see if they can help me with a Lease I stuck in, Went above and beyond. I want to thank Greg K. again. Not only did they help me get out of a crazy lease. They also worked hard to get me loan for the car I wanted. Thank you Greg K. and rest of the people that work at Action Hyundai for being helpful and awesome.