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February 2024 by Brian Mullins
Worse customer service I've ever had employee ruined and make a insurance check unusable because she ran it through there machine and then stated that even though it's a BOA check they can't cash it now I have to contact insurance company and wait 6-8 weeks for a new one
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November 2023 by Wendy Costa
Usually good… this time one atm was down. I thought I was doing something wrong until I walked to the other drive thru and was able to insert my card. They should’ve had something on the screen like “This terminal is out of order” or something like that. Normally though I have no issues. It’s the only BOA in the area so I appreciate the drive thru atm convenience. The area is well lit.
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May 2023 by Sunny _
ATM's never work. I have to drive 12 miles to another town. Ridiculous......
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February 2023 by Josephine E Shelton
Drive thru is closed only Atm
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January 2022 by Dorthy Conti
I WILL NEVER BANK WITH THIS PLACE AGAIN MY FRIEND CASHED A CHECK N WANTED THE TELLER TO MAKE A COPY OF THE CHECK HOW HARD IS THAT TO DO? AND HE EVEN OFFERED TO PAY. THE TELLER GOT SO UPSET WITH MY FRIEND HE STORMED OUT VOWING NEVER TO GO BACK AGAIN B.O.A. HAS SOME UNTRAINED PEOPLE WORKING THERE I SUGGEST EITHER TREAT CUST. WITH DIGNITY N RESPECT ESPECIALLY SENIOR CITIZENS,OR FIND ANOTHER JOB WHERE YOU DONT HAVE TO DEAL WITH PEOPLE. VERY RUDE TELLERS LOST MY BUSINESS I WILL GO TO OCEAN 1ST. B.O.A. IS GETTING LIKE T.D. BANK
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November 2021 by Amg Fam
Worst bank ever. I have multiple accounts with other banks.
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October 2021 by Troll Master
Terrible place just like TD bank watch you guys will shut down too
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February 2021 by Ron Cobb
If you have an account with BOA and don’t want to put you’re relatives through two years hassle when you die to get their inheritance, take you’re money out now and start another account anywhere’s else but BOA.
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May 2020 by Dean Adams
I deposited the $10,000 check into my business account Bank of America held it for over 10 days resulting in overdraft fees and cancel check fees on top of that affecting my credit score they decided that because of the activity of them holding my check and causing my credit score to drop that they would reduce my credit card with them by $1000 I want someone from Bank of America to let me know how this is not criminal
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March 2020 by Kenneth Cottrell
Quick in and out
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March 2020 by Robert Brown
For online access and all of its uses and ATM deposits and all those features are great but, they really could improve on customer service on a person to person level. And some of their in branch policies are different from other Banks I've used.
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January 2020 by Allan Barber
Worst experience of my life. Had 6 forms of identification and they still wasnt enough for them. Probably cause they aren't used to dealing with that much money!
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December 2019 by David Andrews
Sorry excuse for a bank!
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July 2018 by The Guerro Family!!
The staff was helpful and nice but the company themselves the same day opening my account closed it because it was a business decision but never notified us or gave a reason as to why they closed it locking us out of our money and after calling their headquarters they wouldnt give a reason why then hung up. ......NEVER USE BANK OF AMERICA EVER!!!!!!!
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July 2018 by Shonta Washington
Not friendly. Only 2 bank tellers. Very slow service. Long lines. Expect 30 minute wait.
