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November 2023 by A.G.
Just walked in to inquire about a unit. Facility was clean and staff was friendly and professional! Definitely will consider renting a unit here!
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October 2023 by Jerome Miller
Very well managed and super clean and great customer service team
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October 2023 by Chris Lee
Terrible customer service by head of storage unit and manager Terrible no sympathy for everyday working people
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August 2023 by Dennis Cooper
The new manager is very condescending and nasty. I received 3 invoices for prorated rent, when I asked why she was very dismissive and rude.Update:Turned out the rude person was a call center person. The regional manager called and explained why I received so many invoices. It's nice that he got back to me to address my concerns.
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August 2023 by Ruth Hess
Clean facility, thorough management. Recommend for storage needs!
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June 2023 by Tracey Harris
I have rented a unit from them for the last couple of years. I have not had any problems and the staff is always helpful when i have questions. The grounds are always clean and all went well. I would rent from them again and recommend them to others.
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June 2023 by Susie Last
You were friendly andi always felt safe know my things were taking care of. Thank you ?
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June 2023 by Bill Risko
We leased a climate controlled units for about 7 months. The facility and the staff were very good, always reached out to us if there were any real or suspected issues.
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September 2022 by Mima123 03
Very good experience once I could reach a person. Clean, efficient process, secure. Very happy with location of unit assigned. Easy in and out. Convenient ways to pay--online account, etc. Insurance required, but minimal cost.Only need code to enter, not to enter AND exit like some places. Even though only needed short-term, this is a good option. BYOL (bring your own lock) as the ones they sell are pricey. Recommend this location, but be careful and make sure you signal making the left into business from Main Street-no turning lane.
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July 2022 by Beaufus King
Very clean and easy access to unit.
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June 2022 by LGBT Strong-forever
Not really good , lots of mice on property, non traps...
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March 2022 by Andicb 03
Very good experience once I could reach a person. Clean, efficient process, secure. Very happy with location of unit assigned. Easy in and out. Convenient ways to pay--online account, etc. Insurance required, but minimal cost.Only need code to enter, not to enter AND exit like some places. Even though only needed short-term, this is a good option. BYOL (bring your own lock) as the ones they sell are pricey. Recommend this location, but be careful and make sure you signal making the left into business from Main Street-no turning lane.
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December 2021 by Brittany Aponte
I had a unit here with everything from my house in it , I paid for the insurance that they offer you which is 9$ a month. When it came time to move and take my items out of the unit , I noticed my unit was fully infested with bed bugs , one of the units next to me must of had bed bugs and it went to my unit. I also had rodent droppings and urine all over my belongings, and last but not least my fouton nd clothes had water damage and mold. Needless to say the insurance company doesn’t cover bed bugs, and they only cover 500$ of rodent damage and the storage company denied that there was any water damage which is ridiculous I have pictures to prove there was! Also I was told that the most insurance would pay out is $2000 regardless of how much money my belongings were. Everything in their was worth at least $7,000. I’m very disappointed that everything had to be trashed , also the storeage doesn’t have a dumpster so I have to transport everything in my small 2 seater car and take the infested bed bug rodent water damaged items to the dump within 2 days. Never rent here again!!!!!!!!!!!!!!!!!!
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August 2020 by Melissa
We've had a unit here for a couple years now. The staff is always helpful and kind. The website is easy to use especially if you are making a payment. I feel like my stuff is safe and secure. Great prices great staff!
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July 2020 by Google Affiliate Programs
I went to Columbia Self Storage to help them by adding pictures for Google Maps. This was only the 2nd place ever to tell me no I couldn't update their business with beautiful pictures of the outside. I get a little baffled when they say no because I'm here to help them not hurt them.The staff meanwhile is very friendly,so let's see if they call me back and I'll update their pictures.