Lowe’s Home Improvement in Millville, NJ, offers a variety of home improvement supplies, including gardening tools, appliances, paint colors, and patio furniture. However, customer experiences vary widely. Some shoppers report positive interactions, highlighting friendly and knowledgeable staff members like Jamie at the paint counter, who provided helpful advice. On the other hand, several customers express frustration with poor service. Issues include long wait times for assistance, especially during busy periods, and some employees being unhelpful or rude. Instances of miscommunication about pricing and stock availability have also been noted, particularly with a manager named Erich, whose approach to customer queries left some shoppers feeling upset and unheard. Despite these challenges, there are moments of good service, with at least one employee praised for their politeness and ability to assist customers effectively. The store itself is described as clean and organized, making it a pleasant place to shop when staff are available to help. Overall, while Lowe’s offers a wide selection of products for home improvement, consistency in customer service remains a point of concern.
