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April 2024 by Frank M.
Ok, I love Lowes, but they deserve this one-star review...I rented a carpet cleaner for a 24-hour period. Used it, worked fine, rinsed it out and wiped it down and returned it same day. When I get to the store, the girl taking the return turns the machine upside down and examines it and tells me it's dirty...the BOTTOM of the cleaner wasn't cleaned she states. Apparently, I was supposed to be told that you have to clean the bottom of it (she even briefly explained how it needs to be taken partially apart to do this). This request alone is absurd, and the young lady I rented it from said nothing about this. So, the girl wanted to charge me a $40 cleaning fee...because the BOTTOM of the cleaner wasn't cleaned?!! I will clearly never rent from Lowes again.
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February 2024 by Tommy Thompson
We went in to order a pallet of stone and all they know at customer service is "no, no.no"
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February 2024 by theresa bergholz
My salesman George was AMAZING! He was so knowledgeable but yet so nice at the same time! There needs to be more workers like him!!!!! He deserves a “that a boy” from management. Sincerely Theresa
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February 2024 by Mark Davis
Not sure if it's just me, but I am not a fan of self checkouts anywhere. But there was a younger girl running the self checkouts today, didn't acknowledge me, didn't say anything as I was checking out and walking by her when I was leaving didn't say anything. Not a thank you, have a nice day.PLUS SHE WAS TO BUSY ON HER PHONE.What is wrong with people. Be happy you have a job. Take pride in your work. If she was my employee she would be fired.
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February 2024 by matt clark
Used to be way better then home depot. Now its the same. Cant find anybody to help that knows anything . Asked 4 different people for a product... none knew where it was. Its like this all the time. I guess i will go to home depot again...
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February 2024 by joann travis
Good place to work.
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February 2024 by Akemi Shanti-Suchi
Very much appreciated the help and expertise Christian shared with us during our visit today with bathroom shower wall tiles and edging. Thank you
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February 2024 by Roberta Stewart
I have been getting remodeling done to my house, and most of the supplies have been coming from here, whether online or in the store, and the staff have been amazing! They have had great suggestions, corrections, and help with returns! I haven't had one problem with anything that I have ordered online or purchased in the store
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December 2023 by Colleen Wright Turner (Lovely Locs74)
This is my go to store for all of my household needs. There are friendly staff and great deals.
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November 2023 by Alexander Hickman
Lowes Always has the weird bolt sizes I need. However you need more cashiers for check out. I don't want to check myself out because I don't work at lowes. Prices haven't gotten cheaper since the reduction in cashiers. Sooo why? A line of customers standing at the one cashier.
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October 2023 by jeff Xxx
Waited 20 plus minutes for I one to show up and make a key. Had 3 different employees page someone to hardware, no one ever showed. Middle of the day, no excuse.Off to Home Depot.Store is constantly understaffed.
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October 2023 by Brock Martinez
Lowe's is good for certain things.. but they do have good items a material that you need it's fair is reasonable good quality customer service in and out of there self checkout lines unpleasant workers
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October 2023 by Valere
They only cut sheets of plywood, when they feel like it. No other lumber, only sheets of plywood. Go to home depot. They use saws there.
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September 2023 by Deb Mazz
I love Lowe's. I think it's more female friendly than Home Depot. Lowe's is so bright, airy and clean.
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August 2023 by larry chinnici
Was looking for new kitchen cabinets. We worked with al Tillman on helping us pick out new cabinets. He went over every little detail, double checked measurements for us. Just a great personality. He punch everything in a design studio program on his computer, and away we went. One of the best lowes employees I ever met. Would definitely recommend going to see him, if your looking for new cabinets and counter tops. He even joked around and laughed with us on some things. P.s. he's not just a Lowes employees, he is certified in kitchen and counter tops. Go see al Tillman, you won't be disappointed.
