Ross Dress for Less offers a wide range of products at discounted prices, typically between 20% to 60% off department store prices. Customers can find various items, including shoes, dresses, home goods, and baby items. However, the selection may not cater to all sizes, particularly for plus-size individuals. The store is known for its amazing customer service, with staff displaying extensive knowledge of the inventory. Despite some challenges with organization due to careless customers, the staff is patient and works hard to maintain cleanliness. Returns and exchanges are easy, and many shoppers appreciate the variety available, although the selection may not be vast. Overall, Ross is a popular choice for budget-conscious shoppers looking for good deals.