Visionworks Doctors of Optometry is a widespread optical retailer with over 770 locations across 41 states and Washington, D.C. The business offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban, as well as prescription sunglasses. They accept many vision insurance plans and FSA funds, making eye exams, glasses, and contacts accessible for many customers. Customers appreciate the friendly and helpful service provided by the staff and eye doctors. Many mention that the eye exams are thorough, with doctors taking the time to explain eye conditions and carefully assist in choosing suitable glasses. The staff who assist with selecting glasses are often praised for their knowledge and patience, making the experience enjoyable. However, some reviews highlight areas for improvement. Some customers found the glasses display area to be dirty or poorly maintained, with handling by other customers causing them to be dusty or smudged. Others experienced dissatisfaction with specific policies, such as additional costs for darker transitions on sunglasses or feeling that the service at the pickup counter was rushed or inattentive. A few note that glasses can be expensive, and the entrance to certain locations might be complicated to access. Overall, Visionworks is recognized for its wide selection, quality service from knowledgeable staff, and convenient policies like returns within 100 days, but customers also recommend better maintenance and attentive customer service to enhance their experience.
I go back to this location every year because of the friendliness and professionalism of the Staff. They care and it shows plus they get you in and out quickly! Last year I had an issue that no other eye glass place could solve and they solved it! Thank you all from the bottom of my heart!!!
June 2024
The Doctor of Optometry took the time to explain to me the condition of my eyes.and l took my time to check out the glasses that l liked with no body to rush me.That was great l loved it.
May 2024
From the sweet girl that greeted me when I walked in to the knowledgeable eye doctor to Charlie the awsome guy who helped me purchase my beautiful glasses everyone I came in contact with was wonderful! My favorite place for an exam and glasses!!
