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November 2023 by Gideon Boateng
Matthew Slee is the very best. He is detail oriented and customer service pro. He works smart and gets the job done. My best roadside assistance ever.
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November 2023 by Bharath
Ethan was efficient with his work and calm young man I had some questions about brakes and he was polite enough to answer them keep up the good work - posting this two days later after service call no issues yet.
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October 2023 by gil garay
Nationwide is my go to when I have an issue and 9 out of 10 times, it’s right before a trip…the nationwide team from the minute I call until I’m done has always been top notch. Bobby is definitely the best as most of the time he is the one who tends to my trucks need and he gets it done everytime. Not to minimize the other guys who from time to time have always come thru for me but it just seems like Bobby is always on hand and gets it done whether it’s on the road or at the shop. Great company to work with, thanks againServices: Tires
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October 2023 by Russell Churchill
I had a great experience with them, from beginning to end! And when when the mechanic got to me, he treated me with the upmost respect. A few days later, they even gave me a courtesy call to follow up. I strongly recommend them ???
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October 2023 by Zayne Mcnally
Having a good experience with them so far roadside service helped out got me out the mountains. Ethan was great help did great work fixing my air leaks and unlocking my brakes I'll see how the rest of this experience goes now I'm at the shop
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September 2023 by Prime Track
STAY AWAY!!!Our driver fell into the trap with this shop because he didn't check the reviews prior. The repair from start to finish took 12 days for a new wheel hub with bearings and rims. We had a much worse repair roadside done in 2 days only because the parts weren't available the same day. AND it was much cheaper. They guys are a rip off to start but the worst part is you will lose even more money while waiting for almost two weeks for your vehicle to be repaired.Services: Exhaust
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September 2023 by Oibek Rakhmonov
Called the road service to repair our trailer, answered immediately, kept us updated throughout the whole process. Everything was professional. Also, price is reasonable too, not too expensive. They saved our day. Recommend their service, they always answer and keep you updated on time
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September 2023 by Ronny García
I broke down in lafayette NJ bob came thru and replaced on site. A air valve that was keepin my tractor air brakes locked up. I was out of drive time Then they sent there driver Michael who came to my aid and drove the truck back to Allentown Pa. I'm grateful and feel fortunate that it was resolved in a timely manner great job.
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August 2023 by CHRISTIAN NEGARA
Attention everyone!I strongly advise against going to this place as they provide terrible service. I had my truck in their workshop for four days, but when it came time to pay, they refused to accept credit card payments. This caused me to waste another entire day while they held my freight and truck, hostage until the money was transferred to their bank account.I arrived late for the delivery and ended up being without a load for the entire weekend. I strongly advise against this place and have no plans to visit it again
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August 2023 by David Sandroian
The best service ever , Jared the best technician , he knows what to do professionally 100% , . Thank you Jared and Michael lady from customer service she give us good discount !!!
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July 2023 by Ajim Jim
WARNING! WARNING! WARNING!My driver broke down and had a fuel leak on 287. We called them and they assured us that they could fix it. We had an option of towing it to a shop in Jersey City but after they said they can come out and fix it, we gave them a try.When their mechanic arrived, he said that he cannot fix it there and the truck has to be towed. They told me that they has a shop which is open 24/7 so we agreed to tow it there. As soon as the tow truck guy dropped the truck, they said they were closing and will only be able to work on the truck the next day.Like someone said in the reviews, without even putting the truck in the shop, they re-diagnosed it with a fuel pump failure (which by the way was brand new and was replaced a few days prior). So they said the parts will be shipped in 2 or 3 days.I chose to tow the truck away from there to the shop in Jersey City only for the shop to find that it was a loose hose and fixed it within an hour.Nationwide truck shop charged me $1700 for roadside and towing and diagnosis which was not even done. They kept us the whole day waiting for the bill until when the other tow truck guy arrived is when they released the truck and the bill without putting the truck back together for it to be towed. VERY RUDE AND ARROGANT GUYS TOO.PLEASE! PLEASE! These guys are a reap off. They will choose to keep you there for days for them to run your bill higher without even fixing the issue.I have never written a review on anything BUT this one, i am forced to WARN my fellow truckers. Don't fall in the hands of these crooks. YOU WILL REGRET IT. If your truck is in there, please save you some money and take it to another shop.
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May 2023 by Mario Wills
As a businessman. I highly recommend you DO NOT USE this company. They are a rip off! I didn't read the reviews before my employee dropped my Box Truck off at this location. I was so upset at the fact these people charged me over 1k to LOOK at my truck. I literally called the police. You know the police told me they get a lot of complaints about them. "Shady practices". I'm the best customer as I have a fleet of 10 vehicles and in my 9 years in business I have never had a company charge me so much money just to LOOK at a vehicle. You are suppose to let a company/person know what they are getting into, For example, "Sir, we are going to charge you 4 hours diagnostic which will be XYZ" Not this company. They think you are an open checkbook. Think Twice folks!!Service: Auto engine diagnostic
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May 2023 by Warren Zhao
Absolutely the worst place ever. I advise everyone to stay away from them. They will steal your money and time, and they won't fix your truck. Please listen to others and save yourself! ! DO NOT GO TO THIS STORE! ! ! !
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March 2023 by andre michaud
Horrific experience! Overcharged for Truck repairs and they do not accept credit cards over $1k. If I had a choice of driving 400 miles to avoid this place with no brakes I would. Avoid like the plague
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February 2023 by Grace Figueroa
These ppl are a group of thieves! They had my truck for 3 1/2 weeks for a simple compressor fix. On top of that they most have broken an oil line fixing my compressor and charged me for that as well. Two main air lines that were never broken in the first place also was charged and when asked for receipts for part bought they didn’t want to show me. So please truckers don’t go here at all in a life and death situation choose death instead of going to them!
