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January 2023 by Tom Langowski
If there was ever a branch to be targeted for fraud, THIS WOULD BE THE BRANCH!Have been a Provident customer since late 1990’s and I physically go to brach about once per month.Most recent transaction was a business check deposit and a small cash withdrawal.Provided my drivers license as ID for transactions.Teller proceeded to ask “What’s your address? I need it for security”I responded, “The same as the address on the drivers license I just handed you. Isn’t that the address in the system?”Teller, “yes”I then provided two additional ID cards (one state, one federal ID) as additional reference material.Teller, “I’ve never seen you before. What’s the name of the company you work for? I need it for security.”“I’ve been coming to this branch once per month for the past 24 years. The name of my company is the name on the check I just handed you for deposit.”Teller, “yes, OK!”Considering closing my account. If this is the level of “Security” provided all customers are in grave danger.
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January 2021 by Bhagwati Shukla
It has open interior layout and four cubicals with glass partitions, all new interior , very nice design,
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April 2020 by Tom Zimmerman
Called the bank 4pm on hold for 30 minutes still no representative available. Left my phone number for call back still no representative available. Called the local branch directly. No one picks up the phone get re-routed to 800 phone number no representative available. Tried several times same thing.
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April 2019 by Eric Wolff
Nice bank. Nice people. Love the huge tree out front if the building. Cant begin to imagine how old it is. Glad they saved it.
