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October 2025 by Ian Putnam
Ok guys, I'm going to lay it out about this place. The online prices are misleading. They are cheap for the first couple months but then they bring the rent up like 40 dollars every several months, while keeping the online prices for new comers the same low price. Yes they really do that. The gates did have an issue of being broken for a bit, but it seems like it's working now. I'm not a fan of them locking the gate at 10pm. I can be up at all hours of the night and may need something out of my unit.
But the price jacking after paying the unit is a real problem that should be addressed. I could see once every year, like an apartment, for long term renters. Overall two stars, because of the availability and price issue.
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August 2025 by Mike George
this place is nice and collen has great energy and is a great help to what you need
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August 2025 by Aiyanah Crump
I had the best experience collin helped me wuth everything I needed.
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August 2025 by Fani
Colleen!!
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May 2025 by Lily Miller
Upon arrival, it was easy to find my unit. Initially, the unit I received was partially blocked by an exit sign, making it impossible to move in. The on site manager was not present as we arrived after hours. I called a service representative and she quickly helped place my reservation at a different numbered unit.
The iStorage location in Williamstown should endeavor to sell units that are unobstructed, however, being able to quickly resolve this problem meant it did not ruin my experience with this company.
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March 2025 by Cami Loghry
This location is now charging me $80/month for a 5x5 unit, that they're advertising on their website for $25/month right now. Not to mention the unit was $40/month when I bought it a year ago. Hope this helps if you're deciding to store with this location haha 😄
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January 2025 by John Watson
Everything was great except my e-signature
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January 2025 by Bob Clark
Ayesha is a great assert to iStorage. I came back after years elsewhere and she made it super easy and painless.
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October 2024 by Anthony Delareto
Manager was great to deal with. Made the whole event simple and easy ! Nice when someone is good at their job.
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October 2024 by Heaven Chew
The front desk worker was so friendly and welcoming. The process of getting the unit was very easy and fast. Could even do it all online if u prefer. Happy with my unit.
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September 2024 by Thomas Cope
Very friendly staff no problems
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September 2024 by NJ Things
Very nice worker! Always polite! Haven’t had a problem since joining
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July 2024 by Michelle Dardaris
easy sign-up process online & perfect fit for our things!
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July 2024 by Yvette Phillips
Process very easy and operator was very friendly
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June 2024 by Dan
Moved out and cancelled but they're still charging my credit card more than 2 months later. Impossible to get someone on the phone.
