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October 2023 by Krystal rochester
love this place, it's so clean, friendly and the technicians really spend time doing your nails THE CORRECT WAY... customer satisfaction is top priority here
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August 2023 by Tania Gutierrez
Won’t be coming back here! I went the first time and not knowing much about nails I just asked for acrylic since I would be going back for refills. Anna took it upon herself to do dip, found out from a different nail salon you cant refill dip and they will need to remove every time! (Expensive!) They were chunky and deformed since she rushed through them because her other customer was there. Schedule another appointment and surprise I got Anna again, I decided to give it another shot since my other shop was closed and I was just doing color change (I had no choice). My nails are streaky, misshapen lumpy and crooked since she did some filing. She didn’t even look at me and was trying to rush me out because her other customer was already there. I recommended POP OF NAILS in Williamstown!!!! They are perfectionist and way better priced than this place!
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June 2023 by Brittany DeYoung
I took my 14 year old daughter here tonight to get a full set which I booked online a week prior which online says is $45. We showed up 10 minutes early and they took her immediately, she showed the tech Nancy what she wanted and she started, she did a great job don't get me wrong however when we go to pay it's $70. I asked how it was $70 - she said $50 for the dip acrylic, $10 for the shape, and $10 for the design. I said okay did she ask for dip and she said no, it was the color In the picture. I let her know that I was a little upset that I sat behind her the entire time of the appointment and not once did she mention that anything would be extra. Listen I get this is an art, I know I'm paying for their time but that's a significant jump. She didn't even give us the option to pick a non dip color or tell us that the "shape" will be extra - it's literally shaping the nail, I thought that was part of the "full set". So yes at the end of the day she did a good job but it was a rip off - they added over $25 to the original booking price plus a tip of course for her time it cost me $80 when I was walking in thinking $60 at the most. Communication is huge and they are lacking here, we will not be going back. make sure you ask with everything if it will be more because you may end up getting a $100 bill!Service: Acrylic nails
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June 2023 by Christopher M. Pontz
My daughter's have been going here for years now. Hair for dance recitals, nails for proms, they have everything you can imagine.
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May 2023 by Tina Schoal
Great place and atmosphere, wonderful job on mani and pedi. Love the dip! Good prices too.
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March 2023 by Brianne Reap
I’m so glad I found this nail salon. They’re always so professional and helpful. Vanna & Angela are great at what they do & I always leave a happy customer.
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February 2023 by Diana Goffredo
First time there , had Kim she was great , very clean and spacious,the massage chairs were really nice for the manicure.great price as well. Would go back again.Services: Manicure
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January 2023 by Sharon Glass
Went in for a refill on my nails had Vivian, I asked if she had pink acrylic powder she said no so I went with white she gave my nails one small layer of acrylic they were not built up, the nail polish was not even it was blotchy. She cut me on two different fingers just horrible would not recommend.Service: Acrylic nails
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December 2022 by Peggy Gray
Clean, pleasant salon. Staff were friendly and spoke to customers not just among each other. Vanna was my tech and did an amazing job on my pedicure.
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October 2022 by Lorraine D.
Been going to The Arts for about four months and have always had great service. My go to tech is Long and he is always very polite and does a great job. Everyone else I’ve encountered seem very nice and welcoming. Definitely recommend making appointments online. It’s very convenient and you get to choose which tech and service you want and available times. Highly recommend this salon. Very clean with professional staffServices: Pedicure
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October 2022 by Kellyanne Harrington
Absolutely horrible experience. WOULD NOT RECOMMEND.I called and scheduled an appointment for pedicure, and a full set for 4:30pm. I sat in the chair for pedicure, and 25 minutes passed without having any update given or anyone speaking to me. After asking another nail tech, I was informed the person I was scheduled with, Kim Phong, was behind on schedule. I cancelled my pedicure due to time, and just asked for my three nails to be removed and a new full set. She was uneducated, and needed someone else to stop what they were doing to remove my nails, which should have been a sign to walk out, but I gave her the benefit of the doubt and stayed. I asked for coffin shaped, plain black dip nail set with tips... they are AWFUL. They are the most rectangular nails, with no shape at all. She never sanded the sides down to even attempt a coffin shape. The dip is lumpy, and uneven, some nails are thin and some are chunky. At the end, she put on a clear polish but gave me no light to dry or fan... just was done... the top coat was ruined.. needless to say, these are embarrassingly awful. After hour TWO, with zero progress in getting better, I had to ask what an estimate time to finish would be, as I only went there to meet a friend.THIS TOOK TWO HOURS. two hours for a plain nail, with no shape, and the worst quality I have ever had. Now I have to pay someone at another shop to fix these.Update:Two nails have fallen off within a week and a half!!Lifted and fell off easily, not caused by myself.AWFUL.Service: Manicure
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October 2022 by Rosemary O.
Great place for nails clean, very efficient staff, very friendly and always willing to please.Wonderful place to get your nails and a pedicure done Vanna It's just awesome and a great personality
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September 2022 by Susan Ketner
I’m done. I do like the way my nails were done here. But I have called for the last two months trying to get an appointment. They never have any openings for days. Today I called to get a full set and pedicure…receptionist ( who is always rude) said no one could do a full set today. What… glue on a tip and then dip. I never do reviews… but this is ridiculous!!Services: Pedicure
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September 2022 by Valinda Perry
It was very nice my technician Anna does an amazing job
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August 2022 by Kandice B.
I have long natural nails. I do not wear acrylic nails. To help maintain my nails I get gel manicures. Prior to my last visit, I had gel on my nails. When I went to get a new manicure here, the nail tech used mechanical tools on my natural nails to remove the old polish. Because the nail tech decided to use mechanical tools on natural nails, my nails became weak and broke. This should not have been done. The gel polish should have been removed by soaking my natural nails in nail polish remover. I now have broken natural nails that I will now have to regrow. I will not be returning nor recommending this place.
