-
March 2024 by Julie Keough
Just bought our 3rd VW from the Salem County location and we could not be happier. Derek is a pleasure to work with.
-
March 2024 by Jordan Walker
A little late on leaving my review, but I wanted to thank Dustin Dougherty and the team at Volkswagen of Salem County. I purchased my second car from them back on January 30th, and the whole process was super smooth. Tara was awesome as usual with her incredible and bubbly charm. She remembered me from the last purchase and that made me feel special, as they don’t view you as another number, but as family. It was my first time working with Dustin, and he was patient, kind, courteous, and went above and beyond to accommodate what I was looking for. He was truly awesome! They were able to get my payments around what I was looking for. They don’t just rush you out, but they work hard to try and get you the best price. You can tell they are very big on retention and repeat customers. I am always happy and pleased when I come to this dealership.Thank you again to everyone!
-
March 2024 by Jane Smith
Everyone was so nice. No one made us feel pressured to make a purchase before we were ready. Eric, Kevin, and Joe gave us all the information we needed and supported our decisions.
-
March 2024 by Jim McShea
I was unsure if the problem was a warranty issue. I left a message for service on a Saturday. they called me back first thing on Monday. Said they would be happy to look at it and fit me into their schedule quickly. They found it was a warranty claim, ordered the part, fixed it the following week. During repair identified a different problem that would also be a warranty item. Ordered that part and will install once it shows up. Service department was/is outstanding!
-
March 2024 by Tim Wojciechowski
There were no issues at all. Everything was done as expected.
-
March 2024 by Ashley Voit
The entire process was so seamless! From start to finish, the deal was done in a matter of hours. Tara was absolutely FABULOUS and very responsive…she answered all of my questions in minutes! Joe and Dustin were also great to work with. If you are in the market for a Volkswagen, this is the place to go!
-
March 2024 by Dean Swift
This was a warranty issue on my tires..They were dry rotted at only 27,000 miles there was 7/32nd of wear left and when a tire is rotted they tend to wear faster than normal, that was not considered by Kuhmo the car is a 2019 Atlas..My issue was and still is that the tires were dry rotted and they wore/ mch faster for that reason. So the warranty was only covering 56% and I was responsible for the balance also I had to pay for all of the installation mounting costs. This process took a few months to take place..I looked up the tires on Amazon and my cost was $ 184.00 ea same exact tire delivered.. the dealer and Kumho said I could not buy them as they would not pay for them..I was charged over $330.per tire plus all of the taxes and labor. So I had to layout $800.oo for my share..So as a factory warranty goes it was a rip off and the dealer made the money from me and Kumho tire..They went to a broker I think and no way did they pay $330,00 ea. Very unsatisfied over this..
-
February 2024 by Michael Hall
The staff was exceptionally friendly and just made the experience nice
-
February 2024 by Anastasia Rebyak
Awesome environment! Very laid back, friendly and made the car buying experience enjoyable and exciting!!
-
February 2024 by Debbie Wilson
The service team was great! Polite, Informative, and Knowledgeable.
-
February 2024 by Joseph Hawthorne
Derek and Kevin were really great! It was just a good experience.
-
February 2024 by David Graff
Staff as VW of Salem are awesome. I’ve been a customer for 12 years and always have a great experience.
-
February 2024 by Joanna Belum
Everyone was very friendly and personable. I felt like family the minute I walked in the door. I had to wait for my car for a few weeks, as it was a limited production. They kept in contact throughout the entire experience. They were just as excited about the car as I was. Eric and Kevin made the entire experience easy for me.
-
February 2024 by SM Jones
great service!
-
February 2024 by Keri Hettel
Seamless process from start to finish. The team at vw salem did everything they could to make the process convenient for me to get the car I wanted!
