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June 2024 by Madeleine St.Jacques
Was at the Montclair location today and Stefanie was super helpful. She was doing an amazing job of dealing with multiple customers all by herself holding down the fort.
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June 2024 by Aidil Wasielewski
I cannot express how satisfied I am with the care I received. Even though my issue was not able to be resolved by the ATT store rep, he explained the steps I needed to take in order to finish resolving my issue at the Apple Store. It was fantastic care! Very very happy and satisfied always with this store rep.
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April 2024 by alicia Abrego
Great help and service!
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April 2024 by Iamlouiseluis
This store is the best at&t store. They have the best employee that assists me in upgrading my phone and my son's phone. SHANTAI is very accommodating, respectful and smart. She answers all my questions. And I really appreciate it.
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March 2024 by Sam Mack
Courteous, kind, knowledgeable, service
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March 2024 by Gary Rush
I would have five stared if it wasn't for the dishonest ex employee that originally helped us, we went in to add a line which I must admit was a quick and easy transaction however, he completely misinformed us about the total of all the costs told us it was a difference of 50.00 but we found out after the fact it's costing us close to 100.00 for the lin. So he just wanted to seal the deal and make a sale. However we had to come in for another situation and the associate Joe was the most helpful and honest I've ever had to deal with just wish he was there the day we added the line.
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March 2024 by Matthew Rubin
I typically wince at the idea of needing to update my phone or handle any service issues with my phone in-store. I recently had to update my phone & the experience has changed my perspective entirely. I was attended to right away, the staff was knowledgeable, personable & beyond helpful in helping me through the process. Couldn't have asked for better service.
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February 2024 by Charlette Henry
Shonte was prompt, knowledgeable, kind and professional. Thank you and keep up the great work!!!!
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February 2024 by Anthony Bollotta
Joe’s the man! Quick service and easy to work with. Thanks for the help as always!
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January 2024 by Erin B
Shonte is the woman to see in Montclair. She's professional, knowledgeable & funny which is so necessary when you're cranky with phone issues. LolI won't go see anyone else.
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December 2023 by Sohaib Tariq
Very good experience with the manager Joey . Very helpful.
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August 2023 by Jacqueline Sloane
I bought a new phone at the ATT location at 654 Bloomfield Avenue, Montclair yesterday. The sales Rep Stephanie was phenomenal and an asset to your organization. She was quick to respond and extremely efficient. I would hope in the future that she is at this location permanently. Great job Stephanie!
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August 2023 by JD TV
Joe the store manager was great help, once I walked in he made a phone call to my phone repair guy Faraj and took care of everything I needed. He helped make sure the phone was running and showed me how to transfer everything I needed from the old phone. Incredible service, I recommend these guys to anyone.
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July 2023 by Kerolos Boules
Nice service ?
Very quick
Nice staff ?
I purchased my line from here ?
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July 2023 by Jle Tarpeh
They say don't believe everything you read or hear...but you can believe this one: Shonte is a special person! She went above and beyond to help me pay my brother's prepaid phone bill.Julie Rice of SoulCycle said "there's a certain way of creating a service...that perpetuates people feeling like they matter."Thank you Shonte (and AT&T Montclair, NJ)
