CVS is a popular pharmacy chain that generally provides a good overall experience, with a few exceptions. The store has a helpful and pleasant young pharmacist, as well as mostly competent technicians, though a few may not be as skilled. Customers have reported positive experiences, with staff assisting them in finding the right products and saving money through coupons. The pharmacist, Yousef, is particularly praised for his attentiveness and professionalism in handling medication needs. However, some customers have noted that service quality has suffered due to personnel cutbacks, leading to longer wait times and difficulty finding certain products. Additionally, the pricing and organization of over-the-counter items could be improved to better assist the elderly and family members. Despite these minor issues, CVS remains a reliable pharmacy option for many customers.
The pharmacy staff was very helpful in expediting my prescription that was overdue. In a constant struggle with another local CVS location. I appreciate your patience with my situation and helping me out. 🙏✌🫶
July 2026
Montclair Nj CVS horrible customer service by the manager
June 2026
The entire staff is yelling at one another and arguing about pay while customers are waiting in line to be helped… I’ve never seen such an unprofessional environment with so many customers around
