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January 2024 by Jennifer R
Great service
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May 2023 by Sasa D.
see pictures. He used dye to hide bad work.
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April 2023 by Evelyn C.
Brought in my favorite leather sandals to have the heels repaired. I was prepared to wait a week to pick them up, so I was pleasantly surprised when they said I can pick them up in 2 days. My sandals looked brand new when I got them back. The price for new leather heels was reasonable. The service was polite and efficient. Thank you Essex Shoe Service for extending the life of my favorite pair of sandals!
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January 2023 by Judith Anderson
Sam did an outstanding job replacing the heels of my dress, leather boots. When I picked them up, they had been polished and looked like new! His prices are reasonable and Sam is very personable and kind. I highly recommend Essex Shoe Service for your repair needs.
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December 2022 by Robert W.
Old school, great work, very fair pricing. Work completed on time as promised. Thank you!
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November 2022 by Francesca R.
I needed a pair of men's shoes touched up with only 1 days notice and the owner was able to accommodate my request while offering very competitive prices. Great spot for shoe shining and more!
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March 2022 by William P.
First time getting shoes redone, but my Stacy Adams are set to last me a few more years and it cost less than buying a pair of new ones.
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March 2022 by Tiffany B
I was thrilled to get my favorite shoes repaired in a hurry and for a reasonable price.
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November 2021 by Jane C.
I brought in 2 jackets with broken zippers. It seemed to me like a big job to fix them. However, right on the spot Sam asked if I wanted him to fix them immediately. And he quickly did! I was very surprised since I thought I would have to leave them and return another day. While he worked we had a good conversation. It is clear that he is an expert, having worked in the business for 36 years in Montclair. I am grateful to have found him, and I am glad I have a chance to write this review.
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November 2021 by Bill Boronkay
While traveling, had a zipper break on a backpack. Other places said it would be a week or replace. When I got back home, called Essex Shoe Repair...fixed it in maybe ten minutes and great price. Won me over. Will come here next time I need anything.
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August 2021 by Sandra Nicholas
The Shoemaker was very helpful, I was was able to retrieve some lost shoes I left there over a year.
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July 2021 by Meg Z
Awesome service on the spot. I'll be back. Thank you Sam
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January 2021 by Rosemary H.
I went to get my Frye boots fixed. One of the studs had come of. The Man who was in the front, was quick and let me know that he didn't have the same exact stud but he did his best. The price was reasonable and my boots where looking good.
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December 2020 by Alyssa S.
Made an account just for this because reading the bad reviews really made me second guess coming here but can I just say that this man literally is so helpful, very sweet and you can tell that he really wants to help with what fixing you need. Very accommodating and we really need to support our local businesses!!! After comparing places around Nj, he has the most reasonable prices with great results. Def recommending to family and friends and will be coming here from now on. (:
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June 2020 by Neal W.
Not too many people get shoes repaired anymore. Not too many shoe repair places still open. Had a pair of Ugg slippers that needed new soles as the old ones were cracked and falling off. Couldn't just buy new ones as they're discontinued. Sam at Essex Shoe did an excellent job replacing the soles in about an hour. Very satisfied.