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October 2023 by Suzanne Groisser
Maria is great! I came in for first time and highly recommend her — she did a nice job cutting and coloring on my curly hair! Very professional and kind.Service: Hairstyling
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August 2023 by Mandy Malzberg
Do not go to Gabrielle, she is a nightmare! She turned my hair a very brassy, orange color and is the most unprofessional, immature, worst stylist I have ever encountered. My experience with Gabrielle was awful from start to finish. I went to her for the first time for a blonde balayage. We spent time at the beginning discussing what I wanted. Here are all the problems I had with Gabrielle:1. SHE GAVE ME BRASSY, ORANGE HAIR: After my hair was dry, I saw that it had very uneven streaks of brassy, orange and it had an orange, reddish color all over.2. SHE WAS RUDE AND DEFENSIVE: I told her I wasn't happy with the color while I was still in the chair and she became defensive and then aggressive. She was gaslighting me telling me, "I gave you exactly what you asked for." No blonde ever asks for orange hair. It was so uncomfortable and I just wanted to leave because I was so upset. I asked if she could fix it and she told me to wash it a few times and let her know via instagram how my hair was looking. A few washes later and it was looking even worse. It was still a bright, brassy orange, but the color was getting even more uneven and splotchy. We went back and forth on instagram message.3. SHE ASKED IF I WOULD PAY TO GO BACK TO HER FOR A FIX: She turned my hair orange and then asked if I would pay to fix it. I was disgusted. I then asked to speak to the salon owner. The salon owner said the salon policy was to have the client come back in for a free fix. He offered to have me come back and see his wife and co-owner of the salon for a fix, which I appreciated. However, at this point I was done Hair 491, because my experience with Gabrielle had been so bad. I wanted to go to one of my former stylists who I trusted to fix my hair. (Which I have since done and my former stylist gave me exactly what I wanted and my hair is beautiful again.)4. SHE BLOCKED ME ON INSTAGRAM AND VENMO: My experience with Gabrielle had been so awful and it was going to cost me a lot to get my hair fixed, so I thought giving me the tip back was the least she could do. I sent her a message via instagram and a refund request on venmo. She blocked me on both sites. My messages were professional and direct, nothing offensive that warranted blocking a client. For a hairstylist to block a client shows how immature and unprofessional they are. My experience with Gabrielle was simply the worst. Save yourself from a nightmare and DO NOT GO TO HER!
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February 2023 by Laura Goldstein
I was able to get a last minute appointment at 491 hair salon for a blowout and I am amazed with my results! The staff were very friendly and made me feel like I was at the spa. They were also able to recommend some great hair products that I am eager to try!
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December 2022 by Anna B.
They do not have naturally curly hair experience. I went there to get bangs and she cut it like she was afraid to do it. I showed her a picture of an example of what I wanted. She kept asking if I wanted to style my hair a certain way and I told her I just want it to look good. I don't know if I want it this way or that. I am not a hair stylist. If she thought my hair texture could not achieve this look, she should've just told me. I would've been open to other suggestions. I tried to make that clear when I was there. She was a nice person. I just don't think she knew what she was doing. I will be going to another salon to fix it.
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November 2022 by Liz M Q.
I loved going to Hair 491, my hair was done by Gabi! Not only did she do an amazing job but she also walked me through how to style my hair, what things to look for etc. I've never had that experience at any other salon! Definitely recommend! The staff is also very friendly and the salon is super clean!
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October 2022 by Kelly L.
I was told that if you have an app. with Alicia and she doesn't know you, there is a good chance she will pass you off to someone else. I thought surely because my friend who is a great customer of hers, recommended her that she would not do this to me. Well she did. It's not a great feeling. Won't be back. I gave it 3 stars because the woman did a fine job with my hair. Not great business.
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October 2022 by Sayali K.
Fantastic haircut and gloss by Maria, she is very pleasant and did a very good job with my hair. Highly recommend Maria- very talented hair stylist! Removed a star because I was charged an additional $10 at the end, more than what was quoted to me when I sat on the chair - no reason mentioned why that was done. So I didn't appreciate that.
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August 2022 by Jessica Tecson
Gabrielle is amazing! She definitely knew how to deal with my curly hair and how to properly cut it. She assessed my hair before the big chop to see what would fit best for me and even catered to my ridiculous requests. She gave me so many tips and tricks on how to take care of my hair because it’s super thick, curly, & dry at the ends. Her advice definitely has been making my hair happy. Thank you Gabrielle!Services: Haircut
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August 2022 by Alina Garcia
Overall amazing service. I called in with an issue and they had me text them pics of my hair so they could actually see it and tell me what services I needed. Nat is literally my hero, she fixed my whole head after I tried to tone it myself and accidentally lightened my roots. She was patient with me, transparent about the limitations of the final result given what I came in with, and what I was left with was perfect. I will be recommending this place and Nat to all my friends and family.Services: Gloss or Glaze
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July 2022 by Jaye A
Hello all my stylist is Gabby and I don’t go anywhere else. sometimes the you get what you pay for is the truth. Exceptional service before I walk in the door. If there is a parade they let me know. If the parking lot is closed they let me know and Gabs knows what I like and makes suggestions accordingly. I have limited time to waste and she makes it happen every time did a video on TikTok on her @ unapologeticallycurvy. When you know you know and I know she is my go to girl and I drive 40 minutes to get to her. **chefs kissServices: Hair coloring
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July 2022 by Rita Hodgson
My curls have come back to LIFE!!! I always have a great experience and I will never go anywhere else.Service: Curly hair
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July 2022 by Gianni L.
10/10 experience.. thank you so much!!! I love my hair, and got so many compliments!!
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June 2022 by Riley Hahn
Marcelo did my hair, and I LOVE IT!!! My hair was super dead, as I hadn’t cut it in awhile, but he was able to revive my hair! Thank you, I’ll definitely go back again!Service: Hairstyling
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April 2022 by Sarah Foudy
Love this salon. I had decided to save some $ and do my own highlights — only to turn my hair positively ORANGE. The salon squeezed me in and saved the day. Now if only Marcelo the dream hairstylist could do my hair like this every morning! :)
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March 2022 by Dana De Castro
I have gone through so many different stylists and salons over the last 6-7 years, never quite finding someone who helps bring out the best *me* when it came to my hair. Back in December, I spontaneously decided to make an appointment at Hair491 when my balayage needed to be touched up and it was by far one of the best decisions I've ever made. Everyone here is so so nice and committed to/passionate about what they do. You can literally see how much they care about their clients and how genuine they are.In the past, I've wanted to try more exciting looks with some color mixed into my balayage, but I was always met with reluctance until I met Alicia. When I tell you she is the best stylist I have ever worked with, I am not kidding- I genuinely think I would fly back to NJ just for an appointment with her if I ever move. We had a brief consultation before my first appointment and she picked up on my lack of excitement about the usual blonde/caramel balayage I usually asked for and we explored some other options, eventually landing on a rose gold look that has brought out the most confidence I have had in years. I used to stress over my hair appointments, and now I look forward to them because I know I'm going to leave feeling better than I did when I walked in. If you aren't sure if you should make an appointment here, trust me-- it is beyond worth it!!Front pic is from my first appointment back in December, and back pic is the day after my second appointment.Services: Gloss or Glaze