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February 2024 by Edward Haas
Great experience - had what I wanted for impulse buying - has to be good to drop >$1000 on impulse! Salesperson understood my needs and sent me home happy! Even better, they are still there for me two years later when I needed help on the purchase. Go Montclair Bikery!
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February 2024 by Daniel Kim
Brought a specialized Rockhopper direct from manufacturer (online) and made a mistake in sizing for my daughter.Called Specialized to see if there was any way to go to a local shop and exchange for a smaller size. Basically was told that since the bike was made(put together) there was nothing that could be done especially b/c the packaging was trashed.Looked online for a shop that had the same bike and color and found one in Montclair NJ (I live in Long Island NY)Manager Dave was super friendly and agreed to do the swap(which other stores were hesitant)All in all, we all shop online to try to save a little money and get a deal, but I was more than happy to buy extra stuff due to the friendly conversation and the willingness to help.I would have no problem driving 1.5 hrs again here to get my next bike
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November 2023 by Andy Schwartz
Montclair Bikery does great work on my BMC Roadmachine! Many thanks to Jeff for his always-good advice and to Javier for the beautiful cleaning and super tune-up today!
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November 2023 by Anthony DeMeo
5 Stars for Montclair Bikery and Dave!I recently purchased a new Specialized eMTB from Montclair Bikery, and I had a fantastic experience. I worked with Dave, who was incredibly knowledgeable and helpful. He helped me find the perfect bike for my needs and budget, and he answered all of my questions patiently and thoroughly.Once I had chosen a bike, Dave and his team assembled it quickly and efficiently. They also took the time to go over all of the functions of the bike with me, and they made sure that I was comfortable riding it before I left the store.I'm so glad that I chose to buy my new bike from Montclair Bikery. Dave and his team are passionate about cycling, and they go above and beyond to make sure that their customers are happy. I highly recommend Montclair Bikery to anyone looking for a new bike or bike accessories.Here are some specific things that I appreciated about my experience at Montclair Bikery:Dave's knowledge and expertise. He was able to answer all of my questions about eMTBs and help me find the perfect bike for my needs.The team's efficiency and attention to detail. They assembled my bike quickly and correctly, and they took the time to go over all of the functions of the bike with me.The friendly and welcoming atmosphere of the store. It was clear that Dave and his team enjoy helping people find the right bike and get the most out of their cycling experience.I would definitely recommend Montclair Bikery to anyone looking for a new bike or bike accessories.
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November 2023 by aisha ricketts
I love this bike shop! I've been going here for years. Everyone is so kind and knowledgeable. My repairs are done quickly and efficiently. They communicate with you very well, call you with updates, text and email you when the job is complete. On top of all that, their prices are reasonable and affordable. I highly recommend coming to Montclair Bikery. 5 stars ?
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November 2023 by Jacklyn Rider
Deciding it was time to get off my peloton and bike outdoors, Tami listened to me and helped me find the right bike. Dave walked me through all of the minutiae and I have a beautiful bike and necessary kit to take my ride outdoors. Excited for this new adventure and appreciate them for walking me through it and they expect to be my guides during the journey. Another great experience at the Bikery!
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October 2023 by Gregory C.
5 Star Wrench. I brought my bike in for a new chain and, Joe, one of the mechanic, thoroughly inspected my entire bike, including measuring my disk rotors & pads, tire wear, etc. and then made solid recommendations as to what needed to be worked on. They even upgrade the firmware on my Di2. When I picked up my bike, it was as perfect as the first day I rode it. Couldn't recommend the Montclair Bikery more highly.
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October 2023 by Mike G.
This shop did a quick hub fix for us. We thought we would need new components but they were able to clean out what we provided and make it run good as new. Definitely appreciated that they didn't over sell us on services we wouldn't have needed.
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September 2023 by Russell Mangione
I had a great experience selecting a bike at Montclair Bikery. Jeff and Dave know their products thoroughly and couldn't have been nicer.
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September 2023 by JUAN FELIPE OTALORA GUTIERREZ
Good afternoon. My Twin Bro and I were at the shop this morning , the experience was a blast with these two good hearts, They are like nobody else We met before. Ladies always comes first Let's start with Bijou this nice and very insightful lady behind the desk made us feel like home. Without a doubt her deep understanding of the bike scenery was so crucial that the simplest question We had about common bike issues, Bijou had the precise solution and beyond that She also presented preventing measures avoiding those issues became regulars in the future. Secondly We have to talk about Javier , He's so given, patient and He's so outstanding at what he does. He's job is so clean and neat there's no other way to put it. The guy is an Specialist. Thank you for your Bussines. Stay Amazing Guys, Never change. Have an Incredible Night. Thank youP.S. Our Bikes are now Powerful Beasts on the Rise 'cause your incredible job.
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July 2023 by Ken Menge
My search for S works torch shoes ,they had in stock and ready ship!David answered all my questions and pointed out a few things, fantastic help!They are now my Specialized bike go to store! Shoes are fantastic, no more hurting feet.Ken M
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July 2023 by Travis Underwood
I appreciate the professional service and highly recommend Montclair Bikery! I had a great experience. Dave did a thorough bike fitting and figured out that I needed a few key adjustments to get me ready for a race.
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July 2023 by Rebecca Jorgensen
Hi. I just needed to write this email about my experience at your shop. For one, I walked in and no one acknowledged me, said hi or asked if they could help me, noone asked what I needed or anything, there was no acknowledgement. Once I found someone to talk to, I was then reprimanded by one of your employees. I brought my bike in an entire week before a competition for a tune up to just make sure everything was up to par, only to be reprimanded by this employee saying “really? Your competition is next weekend? People usually bring their bikes in way earlier for things like this” and then this employee proceeded to tell me “we are really busy”. I said I would bring my bike elsewhere and this employee told me no it’s fine. I had a tune up done last year in two days, so I know a week was more than enough time in advance to have my bike quickly looked at.I work with a huge percentage of residence in your town, majority of my clients are in Montclair & I just bought a property down the street and I’m a triathlete and an avid cyclist who could have been a long time loyal customer and who could have really talked your business up to everyone in town & now I absolutely will not be and I won’t be back. I’ll be finding another bike shop to do my business and refer people to.
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June 2023 by David Drescher
Dave put me on a one of a kind custom built bike in 3 days! I was so happy I bought pizza for everyone in the shop. I cannot speak more highly of Dave and his mechanic Joe. T H A N K S !
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May 2023 by Keith Delaney
Montclair Bikery is a great local shop with a knowledgeable and professional staff. They provide excellent service and work hard to support their customers. I bought a new Trek bike during the pandemic and found that it was equipped with generic components and accessories by Trek. Trek claimed that the advertised components were unavailable due to supply chain constraints and refused to assist me in replacing or even identifying the generic parts. I reached out to the staff at Montclair Bikery and they spent a great deal of time working with me to replace the parts with name brand components. I understand that the pandemic caused issues for everyone but I feared that the generic components would be unsafe and the Bikery staff understood my concerns and worked with me to deal with the issue.
