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July 2025 by Kiki
I Always dread coming to this location. Only 1 person working here on a busy Saturday. Low on supplies.
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June 2025 by Marlen Gonzales
Awful customer service!
Avoid using this location.
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June 2025 by Earl Beecham
Allergic to work. It is the only way to describe my experience with the postal representative at the only window open supposedly there to assist customers. My experience was devoid of customer service, politeness and Post Office protocol. It's no wonder it has a 2.5 star rating.
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June 2025 by Taylor Cayes
Awful awful awful customer service. Just like the reviews say. Rude from the first second I was called after waiting in line. They’re the worst. Just despicable.
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May 2025 by Aquaila Barnes
The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.
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April 2025 by Joseph Phillips
I had an issue with an order from amazon that wasn't delivered due to incorrect information. I called USPS since they were the carrier and corrected the address with customer service. Then I got a call from the Montclair USPS saying they have my package and I asked if they could deliver it. An hour later, a USPS employee named Keisha showed up at my door with my package! It was 8:30pm and she went out of her way to make sure that I got my package herself. I was not expecting that and was grateful.
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April 2025 by Maureen Edelson
Keisha of the Glenridge Avenue Post Office in Montclair recently helped me with complex post office services. She was thorough, professional, helpful, and got the job done accuratey and efficiently. Thank you, Keisha!
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April 2025 by land7us
One person working...line 12 people deep...waited for 20 minutes she had only helped two people. This is insanity!
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February 2025 by Justin Delossantos
Good hours. Super clutch and usually pretty quick. Nice folks. Always the cheapest shipping.
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December 2024 by Francisco Peralta
First experience there day after Christmas good although they only had 1 person working the register other then that it wasn’t bad at all.
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August 2024 by Ryan Agnish
All of the other reviews are most likely inexperienced shippers who didn't have prepaid labels so had to wait longer to pay for a label etc, I see people complaining about a long line when how can usps control that smh, anyway I have been shipping packages here for my business for half a decade I use prepaid labels and the whole operation is SEAMLESS i met 2 super nice people whom I forget there names but I would see them at least 3x a wk when shipping stuff in the most busy times of the year
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August 2024 by Allison Darrow
All of the other reviews are most likely inexperienced shippers who didn't have prepaid labels so had to wait longer to pay for a label etc, I see people complaining about a long line when how can usps control that smh, anyway I have been shipping packages here for my business for half a decade I use prepaid labels and the whole operation is SEAMLESS i met 2 super nice people whom I forget there names but I would see them at least 3x a wk when shipping stuff in the most busy times of the year
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June 2024 by Sarah V.
I receive a letter from the United States Postal Service on May 13, 2024 stated that I need to bring a piece of ID in order to do a in-person change of address. I had to visit a local post office within 20 days of the date of this letter. The clerk told me that I am to late , then after checking it on her screen she told me : I don’t know .Really?Today, June 3, 2024 would be day I’m not late knowing that I still have until tomorrow to complete the 20 days when I told her that, she replied: I don’t know. I guess she can’t count. (my opinion) ?♀️
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May 2024 by Stacey Williams
Had a horrible experience at the USPS location on Glen ridge avenue location in Montclair. Customer service was awful, Wasn't acknowledged as I stood in front of the window for 8 min ( not big deal if she had just said one minute please) It was pure silence not to mention her throwing packages in the back. Customer Service training is definitely needed. Absolutely nasty disposition.
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May 2024 by Diego Ferraro
Although only one window open at the time it moved along quite efficiently
