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January 2024 by Santosh Reddy
Can we get alcohol in this store?
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December 2023 by Anthony Wortman
Great place to go, but not to clean. The carpet inside the front door moved as I walked across it And they have an out of order sign on the microwave that they use. Not too honest if you ask me.
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September 2023 by Frank Auriemma
Completely filthy. I'm on road for work tens of thousands of miles, and hundreds of rest stop, and I wouldn't go back.What an awful corporate response! How about corporate sent someone to inspect this place. The floors are literally sticky, and they store food one the floor!
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June 2023 by Brian Quinn
Got ripped off. Hopefully it was an accident and probably was but still. I said ice coffee at the register but I got charged for a large Big Glup. Thought he said $2.05 and I was like oh just revised 1.29 when i read it and it actually $1.92 whatever. Always check. When I got home realized either way the change wasn't adding up. I checked and it was $1.29. You guys don't give receipts so I can't fight it. You need to pay attention better as do I too. Hopefully as said it is a mistake and not stelling. You should strongly consider getting the specific ice coffee cups like in the ads so it can't happen again! Either way the selection in the store has been getting way worse every time I'm there
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February 2023 by Robert H.
Horrible business practice. We never play Lottery but decided to have some fun. Family filled out 2 Megamillion Cards for a total of 10 games, 5 on each. On 1/28/23 at 8:02pm the attendant entered the same card twice instead of entering both cards. I noticed this after the drawing so brought them both back to show the error. The 2 tickets showed the same numbers, printed 5 seconds apart, something nobody in their right mind would ask for. The attendant studied the 2 cards and said I must find the attendant who did this in HIS STORE. Said he did not do it and was not refunding the money, with a very rough attitude.Sad when business owners refuse to admit to mistakes and take it out on customers.
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January 2023 by TI Exotics (Tropical Island Exotics)
No ebt accepted. I when to get snacks and drinks that I usually pay with my EBT card. With all my items in the register I swiped the card and didn't go through. The employee just gave me a dry look and told me that EBT food cannot be used in this store. I just left disappointed.
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October 2022 by James Schiller
Found them to be Dishonest and Untruthful when I had a problem I got the Runaround make sure that you get a Receipt even if you use a card. I was Double Billed Stay Away
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April 2022 by Youngkyung Jang
Great Selection.
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September 2021 by Jackie Lucas
Worst person for overnight shift guy literally is always sleeping when we walk into the store and when we have a question hes always super rude tonight draws the line on the rudeness i will never be coming back here as long as hes is here multiple accounts of friends and family having the same thing to say about him hes so rude
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July 2021 by Kush P.
The staff were the rudest people I've even met and they also damaged my card. Never going to this store again.
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December 2020 by Exit S.
Like others mentioned,I bought some food. Came back a few mins later and guy was yelling at me what do I want . I literally came back a few mins later and was gonna get a drink . He screaming at me what do I want ,either he thinks I'm stealing something or just can't stand a customer to be in the store for more than 3 mins. They were slight rude before in other visits,this time it was insane. Don't spend your $ here,the clerk response is just simply not right . He claims he couldn't make a pizza,when all he had to do was put a frozen pizza in an oven . Than hit pizza it's ready in under 2 min. The owner might not care,I complained to 711 I rarely do that. No response,just case closed. I got here weekly or more. I spend $5-10 atleast,I'm sure others came here and dealt w extremely rude clerk's and just stopped going . That $ adds up,your losing $ b.c some your workers can't have simple manners. It might sound petty,I came in and spend around $5. I took a 2nd coffee cup instead of the holder. The guy lecutres me how next time he was to charge me for a cup. Which probably cost them less than 5 cents. I get I didn't buy anything. It just seems like nickeling and diming to me .
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December 2020 by Julia Freisinger
I tend to come here in the morning to get my vaping stuff (unfortunate addiction). Every time I come into this 7/11 the associates are extremely nice. In particular, there is one young lady and older man who tend to work together in the mornings, and they are such sweethearts. They are always super friendly and helpful, and each time I leave I'm smiling because the female associate is always so sweet with me. Love you guys <3
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November 2020 by __
I used to love this place, but the staff changes in the montvale, Nanuet, and Pearl River locations, have made going to 7 11 a nightmare. The staff is no longer friendly or even knowledgeable about their own products. Moreover, the staff are not fluent in the English language which makes, it very difficult to ask about items on the phone or in store, because the staff don't understand what your saying. There are many times, I was asking about a particular product at 7 11 and they would say it wasn't availavle when it was or it was available when it wasn't available, which lead to a lot of wasted trips. I used to love the deals at 7 11 but the staff makes going to any in local area , a nightmare. I miss the young teenagers that actually spoke English and actually wanted to help you and would even actually look for the item that you were asking for instead of making excuses not to do it or staring at you blankly like their brain was eaten by a zombie while you were asking them a question. The new staff is also not as clean as the old staff, I seen so many fruit flies buzzing around the stores and uncleaned spills, to the point that I wonder, how there hasn't been any fines to food safety. I'm so disappointed, this location used to my one of my favorite 7 11s; I don't know who decided it was a good deal to change management of the local stores, but the new management made everything worse. I don't recommend any of the 7 11 locations mentioned in this review since they all suffer from bad customer service and management, but I think the spring valley locations are better and courteous a t least the two locations that I went to , in spring valley.
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November 2020 by Marc O
Rude employees
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October 2020 by Frank G.
Very rude cashier who began yelling at me because I asked him to run my purchase as a credit instead of a debit.