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December 2023 by Matt McCullough
They are way too understaffed. Not their fault - but orders taking 15 minutes at a rest stop is pretty useless.
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December 2023 by Mary Wealth
This was probably the only Burger King I've ever known in North Jersey to have a policy against taking coupons, so I had to go elsewhere. Might have been a blessing in disguise. I wouldn't have gone out of my way to leave a bad review about that until I saw all these other scary bad reviews mixed in with a few fake good reviews. Now that the rest area that houses this Burger King is closing down for the season (whatever that is), Burger King's corporate should make a decision to either "restructure" this location or close it down permanently. It is clearly not up to the standards I've come to expect from other Burger Kings and shouldn't continue in this way. Off to Yelp to see what's going on there with this place.
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December 2023 by Sonny S.
This was probably the only Burger King I've ever known in Bergen County to have a policy against taking coupons, so I had to go elsewhere. That might have been a blessing in disguise. I wouldn't have gone out of my way to leave a bad review about that until I went to the review section of Google Maps and saw all these other scary bad reviews mixed in with a few fake good reviews. Now that the welcome center that houses this Burger King is closing down for the season (whatever that is), Burger King's corporate should make a decision to either 'restructure' this location or close it down permanently. It is clearly not up to the standards I've come to expect from other the Burger Kings in the area, and it shouldn't continue in this way.
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November 2023 by Anonymous
If I could leave 0 stars I would. First of all after walking up to the counter I was greeted poorly. I ordered my food and had asked for everything correctly, when I got my food I asked for condiments and the staff member rolled her eyes and proceeded to give me them with an attitude. When I sat down to take everything out to eat my sandwich was missing pickles, I had went up to the counter and asked politely for them to put them on, and instead they threw a bag of pickles towards me with attitude and told me to put them on myself. This place seriously needs new staff, I will never come here again.
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November 2023 by Emmelyn Knox
Staff very friendly and polite. Excellent service.
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October 2023 by Joe Pergola
i watched the girl microwave my whopper and it was undoubtedly the most depressing fast food meal ive eaten in my entire life.
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October 2023 by Infinite Flight Multiplayer
Food is not fresh. Very very poor service.
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August 2023 by Web User
Card only? No sign? What a dump. Hire bad get bad.Parking: Place is a joke
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June 2023 by Ruben Santos
The employees are very very very Rude. Not to me only but everyone while i was there wow ?
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May 2023 by Ryan Smith
There was one couple in front of me when I placed my order for a Jr. Whopper. They had 3 sandwiches. I literally watched one worker take 30 seconds to put a slice of cheese on. I even got to stare at my sandwich for 10 minutes before they decided to give it to me. I will be making phone calls tomorrow.
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March 2023 by Anony Mous
I was here a couple weeks ago, the single employee was fast asleep on a prep counter and I couldn't get their attention after several minutes so I left. I know it was late and quiet, but you gotta be more alert.
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January 2023 by Jose S.
Just bad we stop for something to eat but just a bad experience the bun wasn't good at all soda machine broke and I think it was the manager he just look at us weird
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November 2022 by Blake Hansen
Bathroom attendant was standing at a sink staring at his phone that was on full blast. Burger King workers moved as slow as they possibly could. Everyone on site seemed like customers were an inconvenience. Avoid at all costs.
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October 2022 by Muhammad Arham
Order fish sandwich which was not fresh and was cold, fires was very soggy not fresh at all. Never going back at this branch.Dine in: No
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September 2022 by Venessa Paredes
Terrible service! I asked for an ice cream in a cup and got a soupy mess! When I asked for an ice cream cone instead, refused to refund me the $2 difference! All they could offer me was 2 cones… whatever! Terrible quality! Do not come here.