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January 2024 by Kellian Frank
Worst experience ever! Doctor was so rude that I left crying. He had no bedside manner. He treated me like I was an invalid. Speaking/ yelling at me like I was 5 years old when I asked question’sThe doctor also clearly hadn’t read my chart as he tried to prescribe things that I couldn’t take with my other medications.
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January 2024 by Brian O'Toole
Good diagnosis and treatment for Covid .
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January 2024 by Krzysztof Kozlowski
Great service,professional stuff.Dr. Beyless was right on target with the treatment. Highly recommend if needed medical attention.
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January 2024 by Sheila Ames
Well as a Black Women I find the Young Black “Women “ that work here rude as Hell some Lil gurl had the nerve to speak to me like I was HER equal first of all they took the white women before me and then was nasty when I spoke up about it…what’s the problem with this place that’s supposed to help you feel better…but the Dr was Awesome!!!!!
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January 2024 by Lou Meyer
Very efficient and professional. They always do nice work. Never disappointed in the outcome of visit and prescribed treatment
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January 2024 by angela hamilton
Only 1 Dr on staff and 1 hour wait. I wouldn't mind except the care was sub par. No aftercare instructions after numerous calls and it took 4 days for someone to call me back! 5 days later and there still no Dr visit notes in my chart which I asked for when I was there and told I had to go online for! Absolutely terrible that I suffered with the flu for 4 days , called for 2 days spending an hour each time trying to get help, and they called on day 4 to offer Tamiflu which needs to start within 48hrs of symptoms which would of been 4 days prior or it's useless.
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December 2023 by Kathleen Cahill
Beautiful, clean and spacious facility.Staff was professional, courteous and knowledgeable.
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December 2023 by Dylan Conway
Garbage- I wasted hours in the waiting room with an emergency and then the doctor Barbara Macintosh wasted my time, refused to treat me and sent me off to the hospital where they said the urgent care could have taken care of me. Then they sent me a bill for hundreds of dollars which I refused to pay and then threaten to send it to collections. Professional scam artists don’t waste your time
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November 2023 by Anna Kelly
My visit was a great experience overall: super short wait time, attentive and kind clinicians, and most of all - the Doctor was very knowledgeable and efficient. She quickly diagnosed and treated my presenting problem (I had an animal bite that got infected) and prescribed appropriate antibiotics that cleared up my infected area within a few days. Great staff and facility!
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November 2023 by Deborah Goss
Great to bring kid for flu shot! Dr. Hallenbeck was so nice! It was our first time to this clinic and Sharmin and Frank walked us through every step. If pre-register online, minimal red tape. Will be back next year.
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October 2023 by Emily Scherba
Friendly staff and doctor! I had an amazing experience during my visit and was treated with kindness. Thank you!
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September 2023 by Arturo Picon
The atmosphere and the layout of this Urgent Care Clinic is cozy and the receptionist, nurses and doctors are very kind and knowledgeable.
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July 2023 by Allison Boyer
Great experience—Dr John Hallenbeck truly took his time to explain all of the anatomy and physiology behind my problem. He offered multiple medication solutions (both OTC and rx) and allowed me to be a part of my care plan. Medical assistant Han was also very helpful in summarizing my visit and offering education. Thank you for the quality service!
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July 2023 by Jamie Geidel
I found all the staff to be efficient and competent. They were also kind. The physician was excellent and gave me good explanations and recommendation.
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June 2023 by Nicole Witt
Rude doctor. I recently had plastic surgery in the Dominican Republic and not having many options of places to take my stitches out since my surgery was out of the country, I went to the Montvale CityMD. Being that they are an urgent care I had assumed they could help. I had called them beforehand to see if they can take the stitches out and the nurse said that it depended on the stitches, so I go down there to show them a picture. I hand my phone to the nurse with the picture of the stitches who then walks down the hall to show the doctor. The doctor then loudly said "IM NOT DOING THAT... she needs a surgeon". My advice to the doctor, if you want to talk about your patients then keep your voice down because I heard you from the front desk. Super unprofessional. They also never gave me a referral to who could take my stitches out as well.
