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September 2025 by Dennis S
Very rude owner. Talks to you like you are stupid. Accepted my Amazon return and instead of processing as three separate returns, it was all placed under one barcode. Returned to the store asking them to assist and started blaming me. I'm out $180 as Amazon will never connect the dots on items received without a barcode.
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August 2025 by renee distelhurst
efficient customer service
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July 2025 by Pamela Reyes
In & out, great drop off service friendly staff.
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June 2025 by S A
Some of the nicest people work here. They really try to help and are always courteous. I have done notary, Amazon returns and shipped packages out. I always try to use them when I'm doing any kind of shipment.
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May 2025 by ari sebbag
The attitude is terrible in the store
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January 2025 by GARY G
Very busy
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November 2024 by Ride \u0026 Thrill
Fyi, they charge $3.39 to print out a shipping label
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September 2024 by C Rodriguez
Does not do curbside, Super unaccommodating, even when there’s two persons in the store for a struggling parent with children with special needs
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September 2024 by Frank V
The personality of the guys working is terrible
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September 2024 by Diamond Wholesale Freight
Suri and Jessica tracked a package that was not scanned in saddle brook when it got to that facility and followed up with saddle brook to get package scanned and delivered to its final destination ok. Jessica was very patient and understanding and made all the calls on my behalf. Her manager Suri called me to follow up with status updates. Very helpful and professional
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September 2024 by Kristen Nicholas
Worst most miserable staff. Every.single.time. I go. If you tell them to have a nice day, they never reply. If they hate their job they should get another one.
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August 2024 by Kristen
They are very reliable and I have never had to question their services.
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August 2024 by Zevy g
Whenever I come in there is never the notary public in the store to notarize something
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July 2024 by Alexander M
I strongly recommend avoiding the UPS Store in Montvale, NJ. Jessica, a staff member at the store, was incredibly rude and lacked any sense of customer service. She was combative and unaccommodating, making every visit unpleasant. It's clear she needs serious training on how to be polite and respectful. There's no excuse for such poor behavior!
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July 2024 by Shloime tessler
Quick and friendly
