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October 2023 by Shirley L.
Only gave one star because it is necessary to write a review. They do not deserve the one star. Please do not deal with this bank. My IRA came due and I attempted to get a check for the monies to transfer to another bank that had great rates for extended time. I was advised that they DO NOT GIVE THE CUSTOMER THEIR FUNDS BECAUSE THEY have to be mailed. Employee told me that customers were FURIOUS about this policy. You are not told that and are given that book of papers after you make the deposit. This is a ploy to have the customer just give in and leave the money in Lakeland. Employee said let me see what rate we can give you and after a year you can change the term and the rate. Short terms at today's rates. WHAT A SCAM. People are in a hurry and really do not want checks with high $$$ amount being sent through the mail , so Lakeland is taking advantage of that. At this point, rather than using Lakeland, I would put the monies in a bank with no interest. TERRIBLE POLICY. They also charge for Trustee to Trustee transfer. BEWARE!
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August 2023 by S.j C.
This bank sucks. Difficult to work with and very archaic banking tech and policies. Their employees/bankers have no clue what they are doing and consistently provide wrong information. I moved my all accounts to Kearny bank.
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May 2019 by Robin B.
This bank doesn't deserve one star! The branch manager is condescending and unprofessional in her handling of customers. She is rude, unhelpful and lazy.
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April 2019 by Timmy T
Tellers and staff very friendly. They have answers for all your questions
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September 2018 by Timoteo
Tellers and staff very friendly. They have answers for all your questions
