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November 2022 by Aarti Panchal
Sam is the bestest… We had an emergency and he came to fix the door right away.
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April 2022 by Bhareth Raja
I have known Fuad for 4 years now and he has been a great business partner who is both knowledgeable and extremely skilled in his field. I would definitely recommend Dedicated Glass Works for any good job to be done.
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February 2022 by Debbie R.
I have a beautiful, one-of-a-kind, curio cabinet with curved glass walls made 70 years ago by my grandfather. When one of the glass walls broke, I looked and looked and looked for a company that would replace it. Then my husband found Fuad. He was beyond nice. He came, measured, explained, and got it done. When it was time for installation, he sent his best crew, explained how precious this is to me, and gave explicit directions to them. My cabinet looks better than ever. I am so grateful.
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December 2021 by Mary Ann Nunez-Leake
I had a pleasurable experience at Dedicated Glass Works. They were able to repair my custom wedding portrait and made it look brand new. Definitely would recommend them for any small or large job.
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July 2021 by Sandra Wang
Fuad and his team are wonderful professionals! We had a bit of an emergency at a commercial building and Fuad went out of his way to schedule us quickly to perform the repair. He was a pleasure to work with and as the business owner ensured that we were happy with the service and informed through the entire process. This is a great company to work with and I would highly recommend them for any commercial door repair!
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March 2021 by Palisade Jewelers
We needed Dedicated Glass Works services and we needed them fast. We called at 3:30am and Faud was at our store by 6am and had us back in business by noon that day. Special glass had to be cut in Brooklyn. He was prepared to go to a parts manufacturer in Paterson, but had what we needed in stock. He was honest, fair and very professional. We appreciate his expertise and excellent service. As a business owner we highly recommend Dedicated Glass Works and hopefully when we need or you need his services again, it will be under less stressful circumstances.
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March 2021 by Rajesh Nair
Fuad and his team have always been professional and on time. I have used their services three times in the past. The latest was last week. Fuad had given me a lead time of ten days for the glass to arrive but managed to get it for me within 5 days. Always polite and professional on the phone. Great service every time and reasonably priced. I will not hesitate to recommend his services to anyone who needs it.
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March 2021 by Jonathan Barber
I hired Dedicated Glass Works to replace our main picture window in our condo. Faud and his team are professional and go the extra mile. All of his crew are excellent craftsmen and got the job done quickly. What I loved the most was how responsive Faud was taking care of the job. Hands down the only company I will ever hire related to glasswork.
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January 2021 by Alex B.
Very High Quality Work, but most importantly Superior Customer Service. Called at 5am in an emergency and got an immediate response from the owner, and a promise to have everything fixed within 2 hours. In 20 minutes the glass was measured and in another hour was delivered and professionally installed fast and clean. Highly recommended, in an emergency or otherwise.
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December 2020 by Robert Jewett
I hired Dedicated Glass Works to restore the 70 year old high-end steel casement windows in my family home. Many companies want to sell you new windows but very, very few are willing to restore old windows that are far superior to replacement windows. Fuad and his team undertook the restoration process, removing the old putty, taking off many layers of paint down to bare steel, and then priming and painting the windows. Now the windows are like new and have more than another 70 years of life in them. They are true craftsmen in an era when many companies tout craftsmanship but don't deliver anything of the sort. They plan a project, do what they say they will do, and they insist that both they and the customer are satisfied when the project is completed. They treat your property as they would their own. I highly recommend them.
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December 2020 by Cindi McLoughlin
Superior in all ways – from start to finish. 1st and foremost, they answered their phone and had great communication throughout the process. Within a few days, Fuad inspected and gave an estimate for our garden windows and skylight glass. I was impressed with Fuad’s approach to measuring…so simple, yet smart and efficient! He said the garden windows were great quality, yet he measured the glass thickness and said it was VERY thin – same for the skylight. He and his team replaced the garden windows glass and skylight glass with thicker glass to code. Couldn’t be happier with the end result…clean, no leaks and better insulated! Fuad and his team know what they’re doing…they often work on skyscrapers and their experience was critical in removing and replacing the huge 6’x6’ skylight. The townhome skylights were originally installed using a crane…these guys built a ramp/support to hoist it from our balcony to the roof - - I should’ve had a picture! p.s. ditto earlier review: They plan a project, do what they say they will do, and they insist that both they and the customer are satisfied when the project is completed. (Skylight before and after images)
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September 2020 by Andy T
Had an excellent experience getting over 27 older wooden windows glazed. The owner was professional, courteous, prompt and very fair priced. This is a trade that is hard to find and even harder to find a dedicated and committed person. Most folks suggested replacing the windows, but this owner in less than 10 minutes knew the situation and solution. The day the work started, the owner stopped by to check the quality of the work, was dis-satisfied how it appeared and recommended a change and had the workers re-do. Even after completion of the job his focus is customer satisfaction first and invoice later. He promptly sent a crew to correct identified issues. Totally professional and an absolute pleasure to do business with a customer satisfaction first attitude..
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July 2020 by Sara Long
Our company needed to board up our shop as soon as possible to protect it because of looters around NYC. After calling a few companies and either getting a voicemail, put on hold for way too long or telling me they would give me a call back I was able to get in touch with Fuad from Dedicated Glass Works who immediately shared his schedule and said he would head to our store after his current job. Within the hour I had a quote, work had began and pictures were being sent. This is the kind of business partner we need in this city especially during difficult time and this is a contact I will continuously share as much as I can. Thank you Fuad for being so professional but also personable. So thankful we had your support during a very stressful time!
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July 2020 by Ebru Buyukocal
They were very professional and fast, during this difficult time they made it easy and not stressful for us. Replace the whole door glass for us and showcase. Thank you Fuad and his team!
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June 2020 by Shawn S.
Needed to board up my store quickly, Dedicated Glass Works was quick to fit us into the schedule and great with communication during the whole process. In all the chaos I didn't ask for a quote from them but had other companies quotes so had a rough idea what the work should cost. Was just happy to have a crew show up during the weekend of looting in soho. The team was quick, did great work and friendly. The issue was when the invoice arrived there was a shock to the bill it was more of the price of glass being put in instead of just boarding up.... The owner did work with us to meet at a more reasonable price for the the job done. Would happily work with them again but absolutely get a quote before hand.
