Fulton Bank, formerly known as Republic Bank, has mixed reviews from customers. Some appreciate the helpful and friendly staff, especially in the Moorestown branch, where management is described as helpful and attentive, leading to positive experiences. Customers have noted that when issues arise, the assistant manager has taken proactive steps to resolve them, resulting in improved service. However, recent changes have caused frustration; since the branch closed, customers now have to travel further to Martin Ave or the bypass, and some mention that only the drive-thru is open, with notices about closures sometimes missing. There are complaints about limited staff, long lines, and unfair treatment, especially on busy days. Customers also report inconvenience with closed coin machines and lobby closures without notice. Despite these issues, some customers acknowledge that the branch manager has shown concern and apologized when problems were brought up, indicating that the bank cares about its customers.
Griff is an absolute delight and very helpful, such an amazing personality and so pleasant, had him twice when I took my Mother In Law there. Best part no wait time when I take her there.
June 2025
This place runs smooth. Every time I go they make it easy and quick.
November 2024
After my branch closed I have to travel to Marter ave or to the bypass. The new staff needs training on how to treat customers in distress.
