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April 2024 by Chloé
Chipotle in general has gone downhill over the years, and this Chipotle in particular is abysmal. I came here on 7:30pm on a weekday, and they were out of several different ingredients which they apparently could not replenish. They close at 10pm. I still paid full price for a meal that was missing half the ingredients I normally order. The sad part is that this is not the first time this has happened here. On top of that, the employees are out of control. Rude to customers and screaming to each other across the restaurant. Terrible experience. Please don't eat here.
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April 2024 by Nikoo Shahabi Sirjani
Ashley, the host, behaved very poorly. She was lazy in responding to my only question about the sauce, claiming the container was empty and refusing to refill it with new sauce when asked. This experience confirmed what I had heard about the Route 10 branch in Morris Plains, NJ being subpar. I will not return and do not recommend it to others. There are several other stores in this plaza where you can eat and receive better treatment
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April 2024 by justin lejava
It seems every other time no matter what time I go they are short on items in the line, half the employees are unaware of what’s going on, including the manager, very unprepared. There needs to be some managerial changes in my opinion.
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April 2024 by mont s
Worst place, worst service and unhygienic had food poisoning after eating here, be very careful.
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March 2024 by Gurdeep Sawhney
I'm sitting here right now and looking around at how horrible this chipotle is. The people behind the counter were so freaking rude and disrespectful. If you don't like your job then leave! Every single employee behind the counter except for the lady that rang our order clearly needs to be fired. There were six employees in a spot that could be run with only 3 total.
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February 2024 by raiderx200
$24.79 and the bowl is underwhelming, very little servings.
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February 2024 by Evan
If I could give this zero Stars I would. Chipotle overall has seriously gone downhill. I ordered a Barbacoa burrito bowl and they barely gave me enough to fill a small Dixie cup. Do
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February 2024 by Jen Huster
I am very sorry, I hate writing negative reviews. Chipotle is our favorite "counter service" place, and this is definitely one of the worst locations of Chipotle that we have gone to. We have gone several times, and the service is always incredibly slow. They are often out of key ingredients (tonight they were out of both chips and guacamole). They also skimp on the ingredients for the burritos, saying that they need to make sure that they have enough for everyone. It sounds like corporate is not helping this store nearly enough.
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February 2024 by Marcel Arno
THE worst managed Chipotle I have ever seen.
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February 2024 by Anne Solban
Disgusting store, team is not rotating food putting new on top of old. How is this store setve safe certified when they don't know the first concept of FIFO and when confronted the manager, he was unapologetic and made an excuse. Counters were filthy and nasty. Never again!! Stay away from this
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February 2024 by ashley keymer
They never have the ingredients stocked and are constantly out of things that are staple items for the menu!!! And half the time they do not know they are even out of things. Very disorganized and unprofessional environment. Not spending another dime on this location. Do better.
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February 2024 by David M
They put the brrrrr in burrito. Everything is ice cold the 2x I ordered something
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February 2024 by Narasa Sarat Medapalli
I was told in a rude tone that my order may have stolen if not in shelf and go talk to customer care for refund. I asked for hy can’t they do it again, she said she did not had food at 07:10 PM on 3rd February. When spoke to manager he said he will try with some exceptions with items I placed in order. Don’t recommend placing online or app orders. My order is just tortilla with rice and brown bean remaining all filled with hot sauces.The white Kid almost spit in my food while yelling at his manager. I won’t buy here again.
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February 2024 by Tracy Bae Alex Espiritu
This place is awful, I was visiting from California and my sister ordered a chicken salad and look what I got. No dressing just greens and chicken.I hope management pays attention to this review because they need help .
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February 2024 by Jose Angel
Horrible service and incredible small portion