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November 2023 by Mary Ann Perez
Busy, but friendly, helpful, quick.
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July 2023 by john Roderick
Rude and inconsiderate, came in for passport questions and to schedule and got completely blown off 5 other customers went through before I just walked out.Will never come back to this post office again
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June 2023 by will rosario
I’ve been to this locations MANY times before, including today and I’ve never had an issue. I shipped a large, heavy box (which I’ve never done before so I was unsure of the whole process) and the lady clerk took such great care of me and helped guide me on what to do.I didn’t get her name but (6/10 at 10:18am) thank you for your help!!
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May 2023 by Anna V
I went to this post office 2 weeks prior moving on March 1 to have my mail fowarded to my new address starting March 1. I have not received any single fowarded mail. Yesterday my previous landlord calls me and tells me that my mail is at the house. Like literally we are at the end of April and my mail that was suppose to be fowarded to my current address is going to my old address.
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April 2023 by Tanvini Gogri
The stamped postcards I had put in the mailbox were delivered. But next time the staff at the post office told me to hand it over to her instead of putting it in the mail box and those never got delivered. Where did it go? Also the EDDM I paid for was never delivered to half of the households. I went to the post office to complain and question no resolution yet. I have quality checks for a lot of homes in the neighborhood so this came to the limelight. I feel sad how many small business owners like me who use this post office for EDDM are being fooled and charged money without service being provided. Have a formal complaint now in place hoping for a resolution and also disputed the charge.
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April 2023 by Marlena S.
this is by far the most unprofessional usps i have ever been to in my life they act like they are doing you a favor taking mail or packages this place needs new staff less then 1 star
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April 2023 by Inspector Kemp
Can I give Zero Stars? "Someone" left mail for my apartment building of 8 units on top of the condo bldg. mailbox in a pile with a rock on top of it. Credit Card Statements, Bank Statements, Utility Bills were all in the stack. Brought the stack to the Carrier Supervisor and was told he would ask the carrier what happened. Could USPS make it any easier to promote identity theft?
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January 2023 by John H
Avoid. We dropped off a prepaid priority mail parcel at the front desk and it was completely lost. That is, the parcel was never scanned anywhere and disappeared. I've never had a parcel vanish before and I've shipped thousands all around the world.FedEx and UPS are better options.
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January 2023 by Johan B.
We've never had a lost a parcel with USPS before, but we dropped off a box here and it completely disappeared. The staff wasn't helpful in the trace it appears to gone for good.Avoid.
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September 2022 by SACAGAWEA Chief
I don't like my mail carrier he is a liar do not tell me you made an attempt you you never did I will be talking to my Lawyer over this post office they are the worst
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August 2022 by Ron Gullo
Local place to my home but would absolutely avoid. We scheduled an appt for a baby passport photo, brought our child, had prior approval on a photo, for the passport person to be late to their own appointment, had pushed our baby past her name time, in order for them to say a provisional birth certificate was insufficient documentation AND the prior approved photo was now not good enough. Wasted nearly an hour of our time and now we have a crying child just because of their failure to do anything correctly
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August 2022 by Bitz Leon
I needed to get my new construction address registered."Postmaster on vacation"???So your entire county comes to a complete stand still until they get back?Insane.
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November 2021 by Alanna Garavaglia
Ugh. So unfriendly and inefficient at this location. Also, over the last year, good luck with your mail/packages showing up, and on-time.
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November 2021 by Steven Power
Excellent service! After a bunch of issues and incorrect information at the Dover Post Office, we tried Morris Plains for our passport renewals. The staff there was wonderful. Very knowledgeable, friendly, and fast. We are very happy with this post office, and look forward to coming here again for other needs.
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August 2021 by NA0795 0.
My mail carrier is wonderful and deserves five stars, but the actual post office is horrendous. I haven't been inside in more than a year (have been driving out of my way to the Morristown post office on Ridgedale Ave.) but decided to give them a try at 11:30 am on a Thursday. And see that nothing has changed. The parking lot was almost full...yet there were only two other customers. The inside looks like it hasn't been cleaned in more than 1 year and the staff were as unhelpful as ever. Only one person was at the counter yet two other employees wandered in and out and the person at the counter carried on conversations with them (stopping helping a customer). After waiting more than 10 minutes, there were 5 customers behind me in line...yet no call to have someone else come and help. What do these other employees actually do? My request was simple but the person at the counter mostly wanted to yell at me and tell me my passport photo was not correct (I did not ask her opinion). I'm not really sure why they keep this branch open. Consolidate with another branch or restart with customer service people who want to help customers (and please have the place cleaned once in a while).
