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August 2019 by yosely sanchez
Best bank ever........Friendly and caring for their clients in a professional manner .
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August 2019 by Genesis Rombola
Overall, my experience here was exceptional. Jose Alvarez is the embodiment of excellent customer service - personable, empathetic, and most importantly, a genuine care for the customers he serves. He answered all of my questions about account benefits/perks, fees, online banking, etc. and went above and beyond to ensure that I would start out on the right track. Five stars!
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August 2019 by Sam De La Torre
This bank is very nice and really tires to put the customer needs first. Jose Alvarez is a very knowledgeable person. He was kind and a good listener. I highly recommend anyone to switch banks.
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August 2019 by Stanley Jean- Noel
My experience in Provident bank over was excellent. Started a new career path and the new manager Jose gave me great service and guidance on the different business accounts I can open. Will be sure to bring my business back to him!!
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August 2019 by Gladys Mendez-Montalvo
Excellent customer service!
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August 2019 by Hana Ali
I love this branch. They welcome you right from the entrance and know you by your name. They make every transaction special. Best branch in Morristown!!!
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August 2019 by jhonathan gomez
(Translated by Google) Excellent service
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July 2019 by Jose Alvarez
Great branch and great people. You always feel invited. Absolutely great environment.
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April 2015 by Chris Del Sordi
Provident Bank Stinks! Full disclosure - this is not my bank. The reason why I stopped at the bank was I just took a job in the neighborhood and it is next door to us. That said, I simply went in to change a bunch of singles that I had to a larger bill. A simple request that I have never been refused at any bank, ever. And it's not as though the teller was nice about it, perhaps offering me the opportunity to find out what the bank had to offer. No, just plain nastiness, going to extremes to embarrass me. I also observed a drive up customer who put their transaction through the vacuum system and was then ignored while the teller dealt with lobby customers. I strongly recommend avoiding this branch. They are not welcoming at all.
