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October 2023 by Amy Rubinetti
Norman is the best tech help I’ve found in years. He helped us with everything we needed, was friendly, easy to understand (tech-wise) and was prompt for his appointment with us. He was easy to reach and responded quickly. I would highly recommend him!
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September 2023 by Amy Winarsky
Norman Rosenthal is the best! He is efficient, helpful, and knows everything. I highly recommend him.
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November 2022 by David Capuano
Norman is a very knowledgeable and competent service provider. He possess the latest technology to quickly resolve your computing issues.I highly recommend Sterling Rose for all your computing needs.
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August 2022 by Frank Richard Caruso
Norman Rosenthal is clearly an master in the technology field.He was immediately willing and able to help me with my Outlook email issue. He gave me a step-by-step explanation of what he was doing while he was fixing the issue.In minutes the problem was solved!He also educated me on how to avoid the problem in the future.If you are looking for a professional, qualified expert, I HIGHLY recommend Norman and his Sterling Rose company for your technology needs.
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June 2022 by Abigail Hepner Gross
Norman was able to solve a complicated technical issue that several other IT people could not figure out. He is a great communicator (able to explain highly technical issues in layman's terms), quick to respond, and has impressed me with his expertise.
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February 2022 by Mike Jeffries
Norman is super knowledgeable about computers and software - excellent response time and patiently answers all my questions - has serviced my home and office computers for more than 10 years - if you aren't happy with your computer service - call him
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August 2021 by Mike W
Lost connection to my Verizon e-mail via Outlook and frantically tried to fix it following (useless) online directions - contacted Norman and he had the issue resolved within minutes. All I said was my Outlook wasn’t working … he took control of my computer and knew exactly what setting needed to be corrected to get me back up & running.Fast - Efficient - Effective … he truly saved the day!
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July 2021 by William Sanders
I had an issue with a Microsoft service. As you may know, there is no telephone support available from Microsoft. I had a Geek Squad subscription, but wasted three hours of my life going down black holes with them with cut-off phone calls, terminated webchat sessions, and worse. I finally posted on my FB page as to the issue and whether anyone knew how to get in touch with Microsoft. Norman Rosenthal of Sterling Rose is a connection and he offered to help. Within a half-hour, he had identified how the problem arose and we restored the data that we thought Microsoft had lost. Please consider Sterling Rose to assist you with your personal and business computing needs.
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April 2021 by George Zacieracha
Norman set up our backup server many years ago at Fully Promoted Morristown and it makes us feel confident that our files will recoverable incase something happens. His monthly newsletters are very informative too.
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March 2021 by Vlad Gritsevich
Great experience. Norman is excellent in terms of communication and I can tell he's a true professional. If it comes to a computer repair again I know who I call and recommend to others. Thank you!
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February 2021 by Kate Grossman
I contacted Norman Rosenthal at the suggestion of a friend after my 78 yo mother was targeted by a fishing scheme. Being across the country, and no computer expert myself, it was hard to help reassure her (or myself) that she had done everything she needed to do to restore her security. Norman responded quickly to my call and explained his services clearly, and was able to help my mom the very next day. His service was invaluable for both his computer and security expertise, and for his ability to reassure her and bring her anxiety down. I’m so happy to have Sterling Rose as a support!
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February 2021 by Michael H.
My new business computer wouldnt boot up. I called Norman and he fixed problem right over the phone. Would not accept any payment from me. Couldnt be happier with service. GH/ Montville
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January 2021 by Karen Macleod
I worked with Norman Rosenthal to get my home computer system organized. I had a number of laptops and just an overall mess. He cleaned everything up, transitioned to a new MAC, connected everything, all is now perfect. He is a pleasure to work with. Norman also went over to my 92 year old Mother's house and got her all cleaned up as she also had a whole number of issues. A++++
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January 2021 by Carrie Nussbaum
Norman is the best! Set us up great with WiFi, parental controls, and a family network. He always gets to me really quickly whenever I have an issue. He is a great find!
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January 2021 by Saritte Harel
Fantastic experience. Efficient, helpful and super responsive. As a small business owner that is not tech savvy, this is an amazing service. We will use you Sterling Rose again and definitely recommend.