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September 2024 by Gennaro DiMuro
Every time I've been here, the employee behind the counter - Chris - has been nothing but rude, unhelpful, condescending and just abhorrently miserable in general.
Strongly recommend going to literally any other post office in the area, where pretty much every experience I've had with USPS employees has been noticeably more pleasant.
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April 2024 by S
Worst USPS experience ever, really rude staff. Never go there!
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April 2024 by G
Worst USPS experience ever, really rude staff. Never go there!
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February 2024 by fordteebird
Similar experience as others have mentioned. I try to reuse boxes when I can to save. The man behind the counter scrutinizes every package for any issue he can find. Refused to take my package because of a previous label/barcode was partially exposed, about 1/8 of an inch. Before I could finish asking if he had something I could stick on the edge to cover it or a black marker he said NO. Seems to happen only there. Took the same package to another nearby post office and they gladly accepted it. AND it arrived safely. I get it but maybe try to help the customer buddy.
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December 2023 by Patricia Santen
excellent service
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October 2023 by silvio garola
Staff available and proactive
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August 2023 by I. Vladimirovich
Sometimes seems like this place is designed to make your life as difficult as possible. Worthy of a third world country. Hit and miss, sometimes you get lucky and you can send something without issues.
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August 2022 by Austin Kleyn
Firstly, out of all the USPS places this is probably the best. I would have given it five stars. Generally the staff there is excellent. It is not crowded. Today however I had a truly ridiculous experience. New associate. I brought a package that happened to have a box from priority mail that was used previously and paid for. It was not being shipped using priority mail now. I was told that I could not use that box. Understandable. We do not want the services used which are not paid for. So I offer to buy a bubble mailer and put the box inside. Nope. The new associate tells me that the box itself is the property of USPS priority mail. It cannot be used even inside the bubble mailer. Yes the flimsy tiny little cardboard box. Can’t be used whether it’s visible or not. OK, I understand this must have been taught sometime in USPS school, probably enacted in 1925. But seriously? I had to go back home and repack using a different box? You really have to be that ridiculously literal? This guy was giving me a hard time just because he could, period. This is the sort of thing that gives USPS a bad name. In short, your service will depend on who you get.Postscript: An armored truck will be picking up the USPS property cardboard box from me today and bringing it to USPS headquarters. I certainly would not send it via USPS, since it’s that valuable.
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September 2021 by Thomas Cedrone
This Post Office is certainly one of the better ones in the area. Modern, clean, efficient and extremely friendly service.
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November 2020 by Rich A.
Located behind the Madison Hotel and adjacent to the Convent Station NJ Transit station in Morris Township, the USPS location in Convent Station is a hidden gem. Most people have very low expectations about the post office based solely on the common stereotypes of a bureaucratic organization staffed by associates who aren't extroverted enough to work at the New Jersey Motor Vehicle Commission. While this off-the-beaten-path location is smaller than most of the other post offices in the area (and only offers a handful of dedicated customer parking spots and only one customer service station), the associates that operate the Convent Station location are able to compensate for the small size of the facility by offering friendly and efficient service and being knowledgeable about postal products and services. I've never had to wait in line more than a few minutes to have my mailing and shipping needs handled and the staff has always been happy to answer any questions that I have about the products and services.
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June 2019 by Alan Flynn
Hands down the best post office and best customer service. Hardly ever a line if any
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June 2017 by Jonathan Pepin
Staff is always friendly and very helpful. Never a long line and very efficient when busy. Highly recommend.
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June 2015 by BL Smith
Great friendly efficient service.
