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“Shawnt’e was extremely polite and helpful today! She hands down gave my girlfriend the best customer experience to date with the post office. She provided excellent service and possessed the knowledge to make sure our package arrived at the time we needed it to. And at the best possible price. We were quoted as having to spend almost $200, to have the same delivery service done by FedEx. We spent nowhere near that, and our package is expected to be there exactly when we want it to. I would absolutely recommend this Post Office to anyone in the area. Thanks again to Shawnt’e!”
“I had such a great experience at this post office that I had to leave a review. I went in yesterday because I had lost my receipt for a package I mailed out, and I desperately needed the tracking number. What felt like an impossible situation, Postmaster John Porada was able to solve. He went above and beyond to help me, and I am so grateful for his kindness and patience.
I also want to mention how friendly the entire staff is. From John to William, to the sweet woman at the front counter with the beautiful blue eyes (I don’t know her name yet) — every single person is warm, helpful, and welcoming. Usually when I visit other post offices the employees seem rushed or a little rude, but that is not the case here.
I’ll never go to another post office. I’m truly happy to have found this one!”
“Although this location is small and has minimal services, the woman clerk here is very professional and respectful. She should train others, like the woman clerk in Hopatcong, how to treat people.”
“Conveniently located at the center of Newton. There is plenty of parking just before the post office itself. There was no line when I went in and the postal employees were extremely friendly and got me on my way extremely fast!”
“I'd like to give a shout out to the workers, especially the supervisor, Mark. I had a missing package and mark looked into the situation and worked on rectifying everything. Great customer service!”
“Thank you for the mails. Thank you for today’s mail. You made my day. Amazing work guys ❤️????????????❤️???????❣️?”
“I have had a PO BOX for close to 10 years.I can't comment on home delivery but delivery to my box has been spot on, even if it has my home address the handlers recognize my name.The women at the desk have always been polite and professional.”
“This is the best post office that I've ever been to. Employees are kind, friendly, and knowledgeable. This place gets packed with all kinds of requests and the staff assists everyone with a smile on their face.”
“I've been using this post office location for nearly 20 years, the staff has always been helpful and accommodating. If there's only one person at the counter the wait time can be pretty long but it's to be expected. The drivers we have delivering our mail are always so friendly!”
“Jim is always so nice and helpful. Surprised to see an overall low 3 rating. I guess people just like rate when irritated about something, so I'll offset that a bit since I've never had an issue.”
“Not sure why all the reviews are so negative. We use this location for all our office outgoing mail and they are so sweet, helpfull, and efficient. All yall Karens just love to complain for real.”
“It's a small post office, however, a quick in and out for us. The staff are all very friendly. Convenient, lots of parking. And they are the ones open the latest in the area.”
“I just wanted to stop to give credit where credit is due. Postmaster Nick and his crew have gone over and above, to consistantly provide an exceptional experience!!!!!! THANKS SO MUCH GUYS”
“Ran in really frantically to do a return mail and the lady at the front calmly advised me on what I needed to do as well as lent me some tape and scissors to affix the label to my package.Everyone was very welcoming and I was in and out pretty quickly.Awesome service.”
“Some post offices are miserable to go to but this one was very nice. The workers were all friendly and it's in a quaint little location. They had no reviews so I figured I'd give them a shout out.”
“Ignore all bad reviews the folks in the office itself are as chill as a fella can get. Never had a problem with this place and if anything it surprised me with it's reliability :)”
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“Unfortunately I don’t know her name. Was there today Wednesday Sept 17 th approximately 3pm. She was soooo nice, and sooo helpful. Moved to Rockaway 6 months ago and still trying to find our way around. Have been in post office before but never met this very kind and knowledgeable lady. I was a little frustrated with the day I had and had to get a money order which I didn’t know bank does not do.They told me to go to post office. So I proceeded to post office. She was soooo nice and helpful. Didn’t know what to expect because being new in the area I thought “ great another aggravating situation “. Just want to make sure you know who I’m speaking of. again Sept 17th about 3PM. She was soooo nice great, helpful and felt Rockaway may have been a good move. Thank you sooo much postal worker on that day and time.”