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April 2025 by Tae Custis
I rented a car and was on my way to pick it up. When they called and told me there was none available, I was already in route, and I wasn't compensated at all for the dilemma
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February 2025 by Shokoufeh Soleimani
This center is great. Staff are professional super kind and care about you. Very nice and warm manner. Easy reserve and easy return. The car was great and we paid only 36 for such a great car per day. Most importantly was the staffs’ manner that I liked most. Thank you guys.
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January 2025 by Karen Merricks
Customer service top tier!! Very helpful and knowledgeable!!!
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November 2024 by stan ojeda
Horrible service! First, they were 30 minutes late to pick me up. Second, the initial car they had for me had a steering issue and smelled like urine. The next car was dirty and smelled like smoke. Third, I asked to speak to a manager and they told me that she was in a meeting. I demanded to speak to a manger because I was now without a rental, and no solution. The manager finally spoke to me and said I she would send a car from another location. After a total wait time for a rental of 1.5hrs , I finally was placed in a car. I really hope a regional manager addresses this issue.
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August 2024 by Angel L. Venegas
My rental experience with Anton was exceptional. He was courteous, attentive, and made the process worthwhile. This is how pick-ups should be handled. Highly recommend.
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August 2024 by Jared Jennett
Had the most incredible experience renting this place. I cannot imagine a more human interaction, and the professionalism was unrivaled. I'm grateful for the rates they provided and the transparency of the service.
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December 2023 by Tammy D.
Great experience, was very pleased with the car it was clean ,good on gas, nice ride, easy pick up and drop off gentlemen that work there are pleasant, and professional.
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July 2023 by Grucha Killa
Reserved a car for the week - few hours later received phone call that they don't have any cars for today, now I have about hour to find something else, just forget about it
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May 2023 by myles jr
Thank for the phenomenal serviceThanks for picking me upVery much appreciated!!I have been renting cars for the last 30 years by far one of the best locations I have beenThank you Nadera and staffRoger
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May 2023 by Doug W
As the Labor Day exitus was starting last month, I had a bad car accident a few blocks from this Hertz location.While most stores were closing early, this Hertz location did everything I could to pick me up from the garage and get me a car I desperately need.Special thanks to this team.
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May 2023 by Stefano Patteri
They really know what they are doing, and they really help the Customers!
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May 2023 by Cryrus Cheng
Super friendly and helpful staff with superb customer service. Price is a lot lower than Philadelphia but this location is just $20-$30 uber ride away. Had Manager's choice deal and the 1st vehicle offered doesn't have a working GPS (which is not included in my rental so can't complain). The lady quickly arrange a SUV as a replacement. The fuel tank was not full in the SUV but was honestly noted on the rental slip. The gentleman helped me with luggages and was very friendly and professional. Highly recommended for anyone visiting the Philadelphia area.
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May 2022 by Marc Boldurian
Staff is incredible. I will never go anywhere else.
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May 2022 by Scotty G
Friendly and efficient customer service! This Hertz location got me out of a major jam this go around. If/when I need another rental I will definitely be coming back to this Hertz location
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May 2022 by Emeka Chukwuocha
Very friendly young lady that is very knowledgeable and diligent with her job.