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February 2024 by Sam Duncan
Tracking system said my package was delivered to a P.O. Box in Mount Holly -WHOSE??? I DO NOT have a PO Box and the package was a very special gift for my mom that I was waiting for to take on my trip in two days. I'm so saddened and disappointed. My address is CLEARLY on the order. There needs to be a better system out in place to cut down and/or track workers who might be stealing or not doing their jobs. My neighbors are always missing packages or getting wrong mail or packages delivered. I can't believe the USPS isn't able to hold anyone accountable. As soon as my update said, delivered, I tried to contact someone so maybe my package could be retraced early on and all I got was the automated system telling me my hold time was about 40 mins to an hour. Unbelievable!! I'm sooooo hurt?
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January 2024 by Timothy Lowden
Lisa was the nicest most helpful woman I have ever met. We are engaged to be married. Some people are just pure angels.
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December 2023 by RAJ
Very rude staff . If they know customer they are nice to them only. Otherwise they sound like they hated you.
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October 2023 by Bam Bam
The lady with the brown short dreads is a HORRIBLE employee. She’s rude, she’s miserable, and she stinks. Shorty sniffs glue. Had to go to another post office before I told her my famous 3 words. If you see this. Tell one of ya nephews get up with me.
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July 2023 by Hamna
They really need to fire some people here. The lead clerk is the rudest person I’ve ever encountered.
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April 2023 by Liz M
People aren’t joking when they say the workers there are rude and unhelpful. It’s technically also a “fall out” shelter for the town but I wouldn’t even use it for that.
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March 2023 by Leslie Walsh Berry
I avoid this P.O. like the plague due to the awful reputation that it has. Unfortunately, I needed to mail something via certified mail and stopped in to get that taken care of. I’ve only sent certified mail a couple times in my life so I had some some missing fields on the slip and Lisa’s response was extremely condescending and embarrassing. As I was trying to ask questions for further clarification she kept talking over me, demanding the 80 cents that I owed for my envelope. When I was finally able to ask my question regarding the certified mail slip, she responded by telling me I need to address the blank envelope I had just purchased, instead of providing the information I was asking for. I acknowledged that I understood that, and re-asked my question to which she replied “I JUST ANSWERED YOU.” It’s unbelievable that this person is still employed, after so many public complaints about how poorly they treat customers.I ended up stepping aside to finish filling out the slip as instructed, and then left and drove in the opposite direction of where I was going to the Lumberton P.O. just to mail it.I live and own a business in Mount Holly and support every last bit of this town, but I’d encourage anyone to steer clear of this post office, especially LISA!If you live in Mount Holly and need to mail packages I highly recommend dropping them off at Staples (they take USPS and UPS as long as you already have a shipping label.)
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March 2023 by Allie Salazar
The lady with a short dreads is quite possibly the most miserable person on this planet. She lets out loud audible sighs for customers to hear while we're packaging our items. Completely unprofessional and I'm not sure she is a federal employee
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March 2023 by Leslie Berry
I avoid this P.O. like the plague due to the awful reputation that it has. Unfortunately, I needed to mail something via certified mail and stopped in to get that taken care of. I’ve only sent certified mail a couple times in my life so I had some some missing fields on the slip and Lisa’s response was extremely condescending and embarrassing. As I was trying to ask questions for further clarification she kept talking over me, demanding the 80 cents that I owed for my envelope. When I was finally able to ask my question regarding the certified mail slip, she responded by telling me I need to address the blank envelope I had just purchased, instead of providing the information I was asking for. I acknowledged that I understood that, and re-asked my question to which she replied “I JUST ANSWERED YOU.” It’s unbelievable that this person is still employed, after so many public complaints about how poorly they treat customers.I ended up stepping aside to finish filling out the slip as instructed, and then left and drove in the opposite direction of where I was going to the Lumberton P.O. just to mail it.I live and own a business in Mount Holly and support every last bit of this town, but I’d encourage anyone to steer clear of this post office, especially LISA!If you live in Mount Holly and need to mail packages I highly recommend dropping them off at Staples (they take USPS and UPS as long as you already have a shipping label.)
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February 2023 by Rajeeyah Bashir
She was ignorant rude disrespectful ridiculous and not friendly AT ALL!! my husband had a very large package she would not take it when he had to carry it out down the steps with a bad back i pulled our car up to get him so she called police to report a car parked out front ..which was a lie and not parked l never want to use this office again.. And Not a 1 time experience
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February 2023 by Sven Lay
Unbelievable customer service. The employee refused to answer my question about a redelivery. When I asked to speak to her supervisor, she just walked away and did not return.
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November 2022 by Chris Rogers
VERY RUDE and unprofessional and refused to give me my package. I had called the main number ahead of time to make sure I could pick up my package, all I was told show an ID with your name. (I am a contractor that doesn't have a physical address on any ID or bills) so I showed up and this VERY RUDE LADY refused to give my package to me even though my name matches and I HAD THE SHIPPING SLIP LEFT ON MY DOOR. I work from 6am to 5pm and cannot be home to sign for it.So they let me sign for it there, checked to make sure it was there. And then again refused to give it to me after they know it is mine. Unprofessional, rude staff, I can see why this place has almost all 1 star ratings and ZERO 5 star reviews. Pathetic excuse for a postal worker. Or a perfect example of postal workers. Depending on how you look at it. Wow.
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June 2022 by simply sweet
Be extremely careful on how you ship things Specify how you want it shipped I was given Priority and didnt realize it was til later expensive lesson I learned Read your receipt!!
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June 2022 by enrg11
I don't know her name but judging from the other coments, probably it is lisa. She is horrible to deal with. If you don't like your job old pathetic lady, do something else with your miserable life. When I go in the post office is because I have things to take care of and the last thing I want is a rude, disgusting old lady with a mask being rude. Its amazing how they let this person deal with customers.
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June 2022 by Joey M.
Needed my mail held for a week and when I went to pick it up, they office had no clue where any of my mail was. Very disappointing. They sent me to other post offices to retrieve my mail but it was a wild goose chase. Just don't use this post office if you can help it.
