About Sonesta Simply Suites Philadelphia Mount Laurel
Sonesta Simply Suites Philadelphia Mount Laurel is a hotel offering comfortable rooms for longer stays, often noted as a good value. The rooms are generally described as clean, spacious, and big, with a home-like feeling and useful kitchens. Many guests find the staff to be very friendly, helpful, professional, kind, caring, and supportive, with management noted as pleasant. The hotel is considered a safe space where the front desk will help resolve problems. However, the property is in need of a makeover and some TLC. Guests frequently report issues with appliances, such as thermostats that do not work, broken phones, and buggy TVs. Maintenance problems like molded or rusted shower drains, towel holders coming off walls, and damaged window screens are mentioned. Despite these shortcomings, the housekeeping is praised for keeping the rooms clean and smelling good. The location offers nice walking paths. While some minor issues are expected, the overall consensus is that the kind staff and the affordable price make it a recommended place for a cheaper, extended stay.
No complains , stayed two nights it was very convenient while at our stay . Everything was so close to get to and hotel was decent pricing .
April 2026
I had a fantastic experience checking in today thanks to Drake at the front desk. He was incredibly professional, welcoming, and made the whole process seamless. It’s rare to find such high-quality customer service—he truly went above and beyond to make me feel at home. I will definitely be back! 5/5 stars.
April 2026
Look, it's affordable, the rooms aren't horrible, but the elevator is gonna be down probably, and the stairwell ...smells....bad...like urine. Some things in the room are a little dated and worn, but front desk guys were very nice, definitely bring extra towels and shower stuff
