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August 2025 by corey thompson
Great service
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March 2025 by Khalid Sanhaji
I'm really disappointed with LTS as a provider. Their customer service is terrible—slow and unhelpful. They just rebrand Hikvision and Dahua products, but when I needed support, their technicians took too long. The return process is a nightmare, and their prices are too high for some items. I even received used cameras that were just restocked. I had issues with customers after finding defects, and I suspect they were just returned and repaired units they want charge 20% for restocking. As a longtime customer who spent a lot, I can’t recommend them to camera dealers. I’ve switched to real professionals.
Better Depot
Khalid.
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May 2024 by derek weikel
Always helpful and on top of everything
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September 2023 by Joseph Merlino
I never was a fan of LTS, because it is just hikvision equipment branded and they want you to be a partner/installer.Nevertheless the equipment is great and I needed a RMA of a recorder, they gave me no issues and fixed it within a few minutes. The service is outstanding and the people here are so nice.
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March 2023 by Bob Barney
High quality products at a realistic price. Easy install and setup.
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March 2023 by Joseph Dobovich
Great support and have always been treated very. Great supplier.
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March 2023 by Michael Bentcliff
Was having problem with my social security I'll find out for sure tomorrow whether it's fixed like I think it was tomorrow for sure
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March 2022 by Jose Soto
The Pro's
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March 2021 by Paul Park
Products are good but their tech support, must wait more than 30 minutes minimum on the phone... Today, I am waiting for 53 minutes..omg..When I call to Unix CCTV tech-support, it takes only 1 or 2 minutes to answer my call.Let's do it better LTS.. YOU CAN DO IT BABY..!
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March 2020 by Salah Karim
I have 25 camira system ...is not working good
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March 2020 by Hector Feliciano
best for cc tv buys
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March 2020 by Paul Steinhardt
Good products, fair pricing but tech support is frustrating and the hold times can exceed 30 minutes.
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March 2020 by name last name
Probably the worst company. You are treated like a walking wallet by the sales staff. Support is nonexistent beyond basic problem solving that anyone that knows their stuff in this business can handle. When they tell you they'll reach out to the manufacturer to resolve the problem, that means you'll be waiting upwards to a year for a solution or fix.
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March 2019 by Noah Reed
I just love it here
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March 2019 by Forever Marble
Stay away from LTS they don't stand after their product. Bad support, Bad services.
