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January 2024 by De
This location is permanently closed!!
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January 2024 by Ben Mark
The tech was VERY cold and unfriendly. In fact, she was unkind. Would not recommend this facility for anyone who has any anxiety around blood work. Especially not for children. Honestly, this was the worst experience I have ever had with getting my bloodwork done, mostly due to how I was treated as a person.Also, I have a large bruise on my arm now, as she rejected my request to use a butterfly needle.
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January 2024 by Kate M.
The tech was VERY cold and unfriendly. In fact, she was unkind. Would not recommend this facility for anyone who has any anxiety around blood work. Especially not for children. Honestly, this was the worst experience I have ever had with getting my bloodwork done, mostly due to how I was treated as a person. Also, I have a large bruise on my arm now, as she rejected my request to use a butterfly needle.
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January 2024 by Emily Linico
Had an apt . Saw me an hour later ….
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January 2024 by M L
They stop taking walk-ins at 2:00 p.m. but it's not posted anywhere so you're supposed to guess.
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December 2023 by Theresa Mulkeen
I always make an appointment on the quest app and sign up for text messaging. Works well to check in on arrival. The personnel are always pleasant and professional. Every time I am there they are dealing with angry, impatient men that come in without appointments and curse at them. It is so disgusting that men speak to women like this. Last time a man even opened the door to laboratory and actually walked in to lab room while I was having blood drawn!
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November 2023 by Jessica Smith
I was almost 10 minutes late for the last appointment of the day today and the tech still saw me. She was quick, efficient and courteous when she had every right to turn me away. None of these places are really that great but I drive a bit out of my way to go to this one.
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November 2023 by Jessica Moore
I went in for a drug screen and had a $25 past due balance that they said had to be paid right then or else they couldn't see me. Fine, whatever. For whatever reason, not only could they not accept CareCredit, the employees also had NO idea what it even was. You're in the health field and don't know what CareCredit is? One of the employees got short with me and insisted "they didn't know nothing about no Care Credit" when I tried to explain it was a card to be used for medical expenses. Absolutely will not come back to this location. Please educate your staff.
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October 2023 by Urvashi Nagpal
Rude staff. Wish they were a little hospitable.
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September 2023 by Roma T.
clean and spacious waiting area. had kiosk to quickly check in. there's plenty of entertainment to hear while waiting - staff talking bad about the patient that they just saw. haven't even completely walked out of the office yet and they mouths are running. my experience with a young lady who took my blood work was something people should know. she tried to ruin my Saturday morning but she actually inspired me to write and share the truth about this place. that's a Star, right!? you can check their Google reviews and see no one is happy because of their rude staff who feels they are empowered to give people attitude. so many bad reviews yet it continues to happen. go elsewhere, not here.
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September 2023 by Seema Tupe
The person called me in for test and was very rude. She yelled at me for keeping my wallet on the stand by saying she needs the space for work. Then I asked her if the document that doctor gave is enough for them to perform test and she said I can’t touch your phone and I don’t know what that is so I can’t help you, very rudely. I told her I am just showing it in order to confirm if that is enough and she exclaims “there you go!”. I asked her what she meant by that to which she didn’t reply? She was rude from the moment I walked in. At that point, I told her I am going to test somewhere else, and wished her good luck with that attitude.I am amazed at how after many negative reviews about this person, Quest hasn’t done anything.
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August 2023 by Reno Angelo Reali
I arrived before 2:30pm with paperwork my id and the urgency to use the bathroom for my drug screen, rudely told though the door and website say before 2:30, she stopped drug testing at 2:00pm and refused to take me. Called the main Quest customer service number and got a recording the team was in a meeting and they would be able to help after 6:00pm central time. I do not recommend Quest for any employer or lab work.
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June 2023 by Tasteslikepaint
Had an appointment at 6:50, was done and out of the door by 6:57. Will definitely use this Quest again next time I need blood work done.
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April 2023 by Stephanie Widdoes
So disappointed with my experience here. I tried to book an appointment for a Saturday but none were available so I did a walk in. I had to fast for my blood test so I hadn’t eaten and would have to take off work in order to do this on a week day. I arrived at 11:05 and was told they don’t take walk-ins after 11. Although this isn’t advertised anywhere. I was near tears and the woman said “oh well I can’t help you.”
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February 2023 by Devisai R
One horrible placeAlways expect wait times and they proudly mention they are open till 3 pm and when you walk after 2 they ask for an appointment and send us back although no body would be waiting and it’s all emptyWhere are such rules definedThe customer care is automated piece of S%%% alwaysThis is clear example of working for paychecks instead of serving peopleThe staffs have just no care or concernHorrible ethics and work cultureYou need to learn what it is to serve people by visiting other countries ‘n you just don’t know the urgency of the person visiting your locationall I went for today during the last hour is to drop a specimenI spent40 usd for taxi for nothingJust horrible.. These labs monopolize the country and people are left with no choice but to live with this nonsense. If at all you see a good review about this placeIt’s all written by them’ I can assure