Shipping Centers in Mount Laurel, NJ

“I tend to go here more often even for USPS services. I've found the staff at the Mount Laurel USPS surly and rude on multiple occasions. The UPS staff is always friendly and consultative.”

“I would like to leave a five-star review specifically for Michelle. Her exceptional service truly stood out, and I believe she deserves special recognition for her dedication and professionalism.
I was expecting a package (tracking #7400287136449) while I was on vacation. I contacted FedEx customer support several times to request a "vacation hold" to prevent the parcel from being delivered to an unattended location. Unfortunately, the representative I spoke with (whose name I did not catch) informed me that only the shipper (Apple Corporation, in this case) could make such a request. Despite my arguments that a vacation hold would be mutually beneficial, the agent remained firm in their decision.
After several attempts to achieve a vacation hold, I gave up. Imagine my surprise when, after three failed delivery attempts, I received a call from a FedEx employee at the nearest to my place location. This employee, Michelle, kindly asked when I would be able to pick up my package. Her thoughtful and professional handling of the situation was greatly appreciated.
I am very grateful to Michelle for her assistance. I am unsure if her actions align with FedEx policies, but her decision was convenient, reasonable, and considerate. I kindly request recognition of her efforts and would appreciate being informed of any actions taken in this regard.
Additionally, I would like to suggest that placing parcels on vacation hold might be more practical, economical, and environmentally friendly than attempting multiple deliveries. This is not a rhetorical question; I would appreciate a response from the management on this matter.
Thank you for your attention.
David Melamed”

“I had a fantastic experience at FedEx, thanks to the exceptional customer service from the store manager, Rick. I encountered a pricing discrepancy while using the printing service, and Rick quickly stepped in to resolve the issue. He was professional, kind, and genuinely committed to making sure I had a smooth experience. His willingness to assist and ensure customer satisfaction truly stood out. I appreciate the excellent service and will definitely be returning for future printing needs!”

“Lashawnda is amazing. Never had customer service like she gave me today. She is one of kind. Fed ex is very luck to gave her. On a scale of 1 to 10, she is a 50.”

“Not really for customers. Yes you can drop off a package but you won’t get a receipt. This is more of a distribution center than a place for customers to be serviced.”

“My recent visit to the Mount Laurel Post Office was excellent. The entire process was easy and smooth, and it was such a relief to deal with knowledgeable employees who truly understood what I needed right away.

I had previously visited another post office where nobody could figure out the product I was trying to purchase, but at this location the employee understood my request immediately. The employee was incredibly kind, professional, and patient. She even offered to let me take a picture of how to properly set up my prepaid envelope with all the stamps and stickers, which I really appreciated.

Thank you for the quick, professional, and friendly service. It made a stressful task so much easier. Great team and wonderful customer service!”