Advance Auto Parts in Budd Lake is known for its friendly and helpful service. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. Customers appreciate the free services available, such as battery testing, wiper installations, engine code scanning, and battery recycling, which enhance the overall shopping experience. Many reviews highlight the excellent customer service provided by employees like Gabriel and Al-Aziz, who go out of their way to assist customers with a positive attitude. For instance, one customer praised Lloyd for his thorough diagnosis of a headlight issue, demonstrating the staff's commitment to helping customers. However, there was a mention of a negative experience with an employee who displayed poor customer service, suggesting that there may be inconsistencies in staff behavior. Overall, Advance Auto Parts is recommended for its knowledgeable staff and convenient services, making it a go-to destination for auto parts needs. Customers can also benefit from the Speed Perks loyalty program, which offers discounts on store items and fuel at participating Shell stations.
Very helpful, great customer service as well as extensive knowledge of parts .
July 2026
John was really helpful and a great person to work with. This place has helpful service and always has what you need at reasonable prices.
July 2026
this is a great spot! John is super helpful…he was really knowledgeable on repairing my vehicle and helped me with everything! as long as he’s there this will be my go to place! i’d give more stats if i could.
