H&R Block offers tax preparation services with experienced tax professionals. Customers appreciate the knowledgeable and thorough assistance provided, especially from specific staff members who explain each step clearly and make the process easier. Many clients find the staff to be professional, kind, and efficient, often resulting in unexpected refunds. However, the service comes at a high cost, with some reviews mentioning that fees can reach over $450, which many consider not cost-effective compared to smaller local services that charge much less. Despite the quality of service, some customers are disappointed by the high prices and feel the value does not match the cost. Overall, H&R Block is known for capable professionals but is often criticized for its expensive pricing.
Dorota M. Has been doing my taxes for sometime now. I came to her with a complicated tax situation and she was highly knowledgeable and incredibly skilled. She walked me through every single step and really simplified things for me. She is professional and personable and because of her I actually enjoy tax season! ?
April 2022
Customer service is amazing and they are very outgoing and make you feel comfortable
April 2022
Dorota was amazing. She was efficient and knowledgeable. She got my daughter a great refund that I didn’t expect! Will definitely be back next year!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
