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April 2024 by Peter Newman
They were very informative and helpful! Great prices!
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April 2024 by Sharen Stagg
Johnathan was very pleasant and knowledgable
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April 2024 by Ruth Clark
Excellent service! Informative! And pleasant to work with! Thank you ?
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April 2024 by Old School Teamster
I stopped by and Jonathan was very helpful in explaining the Mattress that I was in the market for. He was very professional and courteous. He made the shopping experience what it was supposed to be, smooth and easy. I would recommend going to Mattress Firm without question.
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March 2024 by Maria Spadaro
Very helpful and nice I like the prices
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March 2024 by Mark Minisi
The salesman at the store was very informative and helpful. We had 1000 questions and he was able to satisfy all of them.
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March 2024 by Dianna Rogers
Great experience. Our sales rep was Andy who was very knowledgeable, friendly and personable. No pressure. Showed him what I was looking for, explained my concerns and he showed us what would work! And delivery the next day! Can't beat that! Cannot wait to try my new bed. 120 day sleep night trial. Don't like it go get something else! Highly recommend
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March 2024 by Michael Varrecchia
Andy was extremely nice and patient. He explained all of our options and he educated us on our misunderstandings regarding the mattress selections. We will be back in 15-20 years. Thanks Andy!
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February 2024 by Nan Gallagher
Jonathan was such a godsend in helping us choose the right mattress for our unique needs. So informative and patient. We will definitely be back!
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February 2024 by Jack Feeney
Bill and Andy were a pleasure to work with very knowledgeable and friendly.
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February 2024 by Matt Lobrace
Jonathon was very informative and patient. We had a good experience choosing a mattress that fits our specific needs.
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January 2024 by Nancy Barlow
Mattress Firm in Flanders is not a place to shop. I found the most wonderful mattress there and saved all the paperwork from the sale, including all of the language around the warranty. The salesman told me I didn't need to register the mattress because they had everything they needed in the computer. When I got it home, I tore off that white tag that says "cannot be removed except by consumer".After 2 years, the filling in the mattress started to recede. I went back to the store to file against the warranty and they told me I couldn't because I tore off the tag that said it COULD be removed by the consumer. Nothing in my paperwork told me I could not remove that tag. Not only did they refuse to help, but they never even tried to help me with the manufacturer, telling me they don't have direct contact. THEY DID NOT STAND BEHIND THE WARRANTY IN THE PAPERWORK THEY GAVE ME.This story does not have a happy ending as I got nowhere. In addition, I found out around this time they had a D+ RATING WITH THE BBB (a/o 7/23). It's no wonder the corporation is going out of business.
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January 2024 by cassidy palmer
Good service and friendly staff!
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January 2024 by Charles Low
Top of the line customer service five stars very helpful!
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January 2024 by Dorothy Manganello
Jonathan was great! He answered every question we had, was personable and very helpful.
