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August 2025 by ted glynn
Brena was awesome. Very knowledgeable and helpful with packing supplies and storage options.
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August 2025 by Robert Henry
Extra Space storage has dirty, dis functional, mediocre facilities and unhelpful staff. There were multiple times during our 13-month use of this facility that the elevator was broken and we were unable to access our unit. We saw no prorated amount or discounts applied to our bill during those times of extreme inconvenience. Also, the price had been raised multiple times during our brief period, to the point that I was paying more than 1.5 times the initial monthly cost I signed up for. When I asked a staff member for assistance and clarification regarding this, they offered no help, explanation or apology, instead promising to call me back within 1-2 days to see if they could rectify this issue (they never called). Avoid this facility at all costs.
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July 2025 by Xenia Rybak
We have had the pleasure of using Extra Space Facility for many years. They have always be amazing and understanding when we needed the locks to be cut because we had lost the key.
Brena (the store manager) was amazing and very helpful when we were clearing out our unit.
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July 2025 by Kai Zook
Brena was a huge help after I rented the wrong size space. I ended up needing a drive up unit and she was able to help me find one at a nearby location. Very kind and provided great service. Would highly recommend working with this location and Brena.
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June 2025 by G Lamont
Originally received some misinformation, but after calling the Mountainside location today, Malcolm immediately addressed my concerns and offered very helpful solutions. I’m grateful for his assistance and have had a great experience here overall.
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September 2024 by Kat Fu
Very professional and pleasant and the process is very simple.
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September 2024 by Bob Cole
Brena was absolutely amazing and her customer service is impeccable! Keep up the great work!
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August 2024 by Miss Gilyard
Been with Life Storage for about 4 years now and they have been more than helpful while I stored my belongings. Never had any issues. Conveniently sized storage spaces for all your needs! Thank You!
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August 2024 by Denise Stewart
I was in the office to and Robert was great he gave awesome customers service ?
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August 2024 by Sandra Ulloa
Robert was very pleasant and very professional,took good care of showing my husband and I around the facility and make sure we secure the unit that work best for us.
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August 2024 by chuuves
Robert Cuevas very good service
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August 2024 by stephen cauley
Robert and team were excellent! Thank you
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August 2024 by Malc
Great customer service and love the store Manager Brena Coleman she helped out a lot.
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August 2024 by Arinze Anuforo
Nice service today provided by Robert Cuevas, really helpful
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August 2024 by Janet Keymetian
Robert, the assistant manager, helped me with my purchase today and he was courteous, knowledgeable, efficient, and appropriately friendly. I really appreciate him. Great job today, Life Storage!
