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April 2025 by Linda G
I honestly don’t under the negative reviews. The employees are very helpful and friendly and the location is great with plenty of parking and no meters. I got my PO Box at this location instead of Westfield because it makes like so much simpler.
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March 2025 by Adam Morgan
Slow service
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November 2024 by Cornelia Balan
This is the most ridiculous situation that we had encounter. The postal office from Moutainside is refusing to deliver the mail because it’s a “ dangerous street” and it’s making us to come to pick all the mail at the postal office location. Luis Carlos had been rude and he said that we can complain to the county he won’t deliver the packages!
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August 2024 by Everett O'Donnell
The worker was fast and not mean?
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February 2024 by Bennet Gaming
Worst and not trained employees!!! Go pump gas instead.
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November 2023 by whally tever Whall
Normally love the Postal Service, excellent workers very hard job. Lately, the last few weeks, we haven’t been having our mail picked up (twice), we have mail going out every day.
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September 2023 by Lita Ford
Ms. Shukriyyah was very helpful in assisting me in sending a package overseas. I appreciate great customer service ?
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April 2022 by Unknown Individual
Deanna seemed to be having a tough day. Hope she feels better so she can be friendlier
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April 2022 by Ruby Jia
Rude staff . Racist. Not helpful at all.
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January 2022 by Liz McGlone
The clerk was so helpful today, and allowed us to ship packages even though they weren’t technically accepting packages so close to Christmas. Thank you!!
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December 2021 by Carolyn Grassi
Rude after 3 overnight envelopes they lost couldn't refund me no supervisor there they need to have one there to keep eye on staff
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September 2021 by Grace L
It's just going downhill. They now have rude and unhelpful staff, better use surrounding PO such as Westfield, NP, Springfield.... Used to be very good until I guess, the lady who used to work there for a long time retired.
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July 2021 by Christie Oh
This place is the worst. The staff are the rudest I've encountered. They scream at you for entering the main area due to their supposed "one person at a time" rule which is not marked anywhere. I've literally started going to another post office farther away from me because it ruins my day coming here.
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January 2021 by Jim Stoffers
Really gone down hill. I use to use two post offices to drop time sensitive packages off on a daily basis, paying a premium for 2 day delivery and every time recently that I use Mountainside, NJ post office the packages were delivered between 6 - 8 days making the materials void. As a business owner this is costing me money and no one is held accountable. Called Mountainside and they told me to call the Delivery Supervisor at another location. I called and the Delivery Supervisor asked me to call back because he was too busy to talk right now.
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August 2020 by Anne A.
What's happening with your postal delivery? I have mailed 50 certificates to my students from my remote learning class on August 11th. My students are calling and none of them got the certificates. It's been two weeks. What's the hold up??
