Advance Auto Parts, located at 1317 Corlies Ave in Neptune, provides a range of automotive aftermarket products and free services, including battery testing and installations. Customers appreciate the helpful and friendly staff, especially a young man named Junior, who ensured a smooth online order process and installed wiper blades with a positive attitude. Other team members, including Store Manager Ray, Josh, and Jose, received praise for their patience and honesty when assisting with complicated issues related to hybrid car batteries. However, some customers expressed concerns about the customer service, noting a lack of responsiveness regarding unlabeled products. Despite mixed experiences, the store offers a loyalty program, Speed Perks, which allows customers to earn points for discounts. The team’s dedication is recognized as a significant factor in bringing customers back.
Kelsey J installed my battery for me and was extremely knowledgeable and helpful . She went above and beyond. I very much appreciated her help!
March 2026
Highly recommended! The staff there are fantastic! Especially the young man at the front desk who answered the phone; he was incredibly helpful! Thank you so much!
January 2026
They are extremely knowledgeable,polite,and always ready to help.I go there for any auto related issues.
