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July 2024 by Randy Haskell
Update your hours so I don’t waste my time sitting on side of road! Time is money in this business. Don’t come on Sunday. Their website hours say 8am-12pm and the google and apple hours say 10-2pm showed up at 10 gate was locked, waited 15 mins and still lock. See ya! I’ll take my business elsewhere.
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January 2024 by Vinh Nguyen
Take your lawn mower somewhere else to be serviced. Bad customer service.Last winter, took my Honda lawnmower to be tuned up: replace spark plugs, sharpen blades, new throttle housing because lever broke and tighten up throttle cable. Spring came and no word about status of lawnmower. Attendant said waiting on throttle housing. I told him spring is coming and I need to mow my lawn. He said part would arrive next week. Week came and gone with no word. I called and he said part is not here. I told him I need my lawn mower. He said come and pick it up and when part is in we will call you. I picked up the lawnmower and the throttle cable is still loose. Lovely.Luckily I found a lawn service that does my lawn. And now my Honda sits unused in the garage since I picked it up at the beginning of spring.It’s now Dec and no word about my throttle housing part. I haven’t even bothered to call because I know I will get the run around.Don’t waste your time on this joke of a place that doesn’t care about customer service. Find a better place. Btw, the front desk is in chaos. It’s no wonder that probably my paperwork got lost. Lol
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November 2023 by Brandon Heron
Called this place as its local to me and a Sthil service center. Explained the simple problem I had over the phone and the counter guy knew immediately what It was and promised to have it done in a day. 1.5wks later, they broke the saw while trying to fix it. "Sorry no charge" they said because they broke it. Unbelievable!!! Saw i purchased bran new from them years ago too! Barely any hours on it either. DO NOT DO BUSINESS with this place.
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November 2023 by Robert McNair
They always done right by me..
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October 2023 by Chucky Fitzpatrick
Great place for all your landscaping needs they do repairs and and sale some great landscaping products
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September 2023 by Edward Tillman
Excellent customer/mechanic service, c/o James. ??
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June 2023 by Anthony Alborano
Drove to place Sunday as the web shows they open at 10Pull up and gate is locked but there is a man who I spoke to didn't get his name but I'm guessing the ownerHe asked me what I needed and then opened the building to help me get what I needed.Great service, friendly and will for sure be going back to them and will highly recommend them to anyone for sakes and service
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June 2023 by Mario M.
Arrived at 7:45 and saw three landscaping companies at the gate waiting for them to open...8:15 and still not open, why have 8am store hours if you can't have a single employee on time.
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June 2023 by Jerseyshorejanitorial J.
This place been here my whole life This guy had cancer and everything else he's still here and he's only game in time, my man... If we don't like it go somewhere else we don't need you..
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January 2023 by Tony Noto
Called gentleman stated there is not enough employees to see if part in stock that he works in back I left information and never hear back.
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September 2022 by Vzzvb Kertap
In preparation for the coming weeks, I had taken my snowblower here for service because it would not start. Was greeted by James and he assisted me in getting my situation solved. A few days later I had gotten a call to pick up the snowblower. For me, it was a good experience. Thank you, James, for your help.
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November 2021 by Michael Allen
Great service!!!
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November 2021 by Jorge Sanchez
Everything to repair garden tools. And also buy new tools...
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July 2021 by john Patterson
This is the first time I have ever given a review good or bad. This was the worst experience with any type of service I have ever had. Dropped the mower 3 years ago for a year they told me it was fixed and they didn’t know where it was. I was told “it was probably at the other garage”. Then they found it and we’re going to tune it up again because it had sat so long that it would not start. I was always very patient because I knew the owner was battling a serious illness. Another year went by with calling every couple weeks with the same response “we have not gotten to it yet we will call you back”. Never ever received a call back for 3 years. Finally I said I just want to pick it up and forget about fixing it. First call back telling me to pick it up it’s in the way and needs to be removed. I went to get it and find out it had been sitting g outside had four flat tires parts been removed I assume for other repairs or they lost them and the engine is frozen probably the piston rusted in place. If you leave your equipment with them don’t expect it to be taken care of. I don’t know how they are even in busy anymore. The sales of new equipment must keep them going and maybe they cater to commercial accounts but not the average nice guy. Do NOT make the mistake I did and believe/trust that your being told the truth. They should be embarrassed knowing they treated a customer this way.Update 07-15-21 I took the mower to another repair shop who confirmed the engine and gear box are seized and it will now be more expensive to fix it than replace it. 3 years wasted being way to patient only to get screwed in the end. Lesson learned the hard way.
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July 2021 by John P.
This is the first time I have ever given a review good or bad. This was the worst experience with any type of service I have ever had. Dropped the mower 3 years ago for a year they told me it was fixed and they didn't know where it was. I was told "it was probably at the other garage". Then they found it and we're going to tune it up again because it had sat so long that it would not start. I was always very patient because I knew the owner was battling a serious illness. Another year went by with calling every couple weeks with the same response "we have not gotten to it yet we will call you back". Never ever received a call back for 3 years. Finally I said I just want to pick it up and forget about fixing it. First call back telling me to pick it up it's in the way and needs to be removed. I went to get it and find out it had been sitting g outside had four flat tires parts been removed I assume for other repairs or they lost them and the engine is frozen probably the piston rusted in place. If you leave your equipment with them don't expect it to be taken care of. I don't know how they are even in busy anymore. The sales of new equipment must keep them going and maybe they cater to commercial accounts but not the average nice guy. Do NOT make the mistake I did and believe/trust that your being told the truth. They should be embarrassed knowing they treated a customer this way. Update 07-15-21 I took the mower to another repair shop who confirmed the engine and gear box are seized and it will now be more expensive to fix it than replace it. 3 years wasted being way to patient only to get screwed in the end. Lesson learned the hard way.
