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November 2023 by Google user
Used to love this place. The floor employees are amazing but the guy who worked the register today on 11/21/23 had an attitude and acted as if I was doing him a favor by patronizing the store. He was a jerk and I won't be returning.
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July 2023 by Jim Carter
Helpful managers. Various selections including Ebin products. Thumbs up.
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April 2023 by Leila Asadi
I recently moved to the area and tried this store for the first time, after spending over$ 200 , i decided to return 2 items, to my surprise, they said it's final sale!They should have told me before I bought it! they didn't even offer store credit!So i left the items on the counter and walked out! told them to donate them!By doing that they lost a very good customer who would have spent a lot more throughout the year!Be aware!
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March 2023 by Marcos Acolt
The owner or manager needs more education and respect for clients, she is very rude. . I do not recommend that store.
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February 2023 by Ediza Lahoz
I trusted the assistance and feedback of a staff member in color matching extensions. I spent over $150. Went home and realized it was a terrible match. did not use the hair, it was still attached to the string from initial packaging. The same thing I did at home was what they did in store to all the packages they opened in attempting to color match but I was told they couldn’t resell it therefore couldn’t honor an exchange. I wasn’t even trying to return. Instead I was told “ to make it work”. Horrible customer service.There are plenty of other beauty supplies around, spare yourself the trouble and go somewhere else where you will leave satisfied.
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December 2022 by Patricia Popp
I needed a wig in a pinch so I ran over to see what I could find on my lunch hour. I couldn't believe it! I walked out with a beautiful wig, at an amazing price! Best of all, Diane showed me how to secure it, style it and care for it...in LESS THAN 45 MINUTES!Thank you so much Diane!
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July 2022 by Gemini Sweetness
Very upset I come here a great deal and forgot my if for my military discount like dag it’s my birthday I won’t be back I am going to Value Express where they know their customers and not just the money exchange portion yes they have a great selection but it’s also hard to get help
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May 2022 by JIM PARK
I love this store. So kind and helpful manager and staff here. Huge selections and a lot of Ebin products... Two thumbs ? up!!!
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October 2021 by zaahire mcghee
Love this place! They have a nice variety of products. Friendly staff,and very helpful.Prices are also reasonable
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January 2021 by Cess268 Turner
Te staff is pretty attentive and friendly. They have a nice selection of inventory, well organized .Prices are competitive.
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December 2020 by Ghashon Davis
Nice service
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October 2020 by Kimberlea Reid
It my goto store for when I use my girls Beauty shop next door!
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August 2020 by Maurice Bell
Everything you need.
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August 2019 by Grace Malloy
Love this place! Always my go to. Great prices great selections and great customer service. A very nice girl named Unity (hope I spelled it right) was a big help and has a beautiful personality!!
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June 2019 by S Maisha
I wear wigs because I have lupus and my hair is falling out. I've bought wigs here a lot. I purchased the wrong color wig and called the store. I was told to come in and speak to the manager. When I came the manager said they don't exchange. Why wasn't I told this on the phone? The woman I spoke with on the phone is the same one who tried to sell a wig off a mannequin head with no discount. This is how they treat a person that has spent thousands in their store. No customer loyalty. I'll happily take my business elsewhere.
