The UPS Store
Shipping CentersHours:
2200 NJ-66, Neptune City NJ 07753 Hours
About The UPS Store
Based on the reviews, The UPS Store in Neptune on Route 66 offers great customer service. The staff, including Jamal, Mary, and Mamta, are described as kind, patient, and professional. They provide wonderful customer service and make customers feel like family. The store is conveniently located and helpful for services like faxing documents, Amazon returns, and mailing. One customer noted that packages needing a signature can be shipped to the store for pickup. The staff are extremely helpful and take time to correct mistakes and ensure packages are sent back. The store makes mailing issues clear and organized.
Most Recent Reviews
July 2026
I have tried to ship a few packages as well as Amazon returns and it never goes smoothly. They don’t seem to know what they’re doing. I live close to this location but the service is much better at the Ocean Grove location so I’ll be going back to OG.
April 2026
I recently visited the UPS store in Neptune because I needed to have some documents faxed. I had a very good experience. I was helped by Jamal. He provided great customer service as well as being very kind. I am very glad to know there is a a UPS store located conveniently in my area.
April 2026
Jamal was so kind and patient while I was doing my Amazon returns. He did not rush me nor make me feel uneasy when one of them did not scan. He let me take my time and figure it out. Wonderful customer service by Jamal!
More Comments(45)
You May Also Like
- Neptune City, New Jersey