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December 2023 by Bill Coy
Choose this pharmacy when we moved down here a couple of years ago. It was convenient to home, etc.Have had nothing but trouble and delays and excuses as to why my prescription is not ready. I think in the 2 plus years if getting prescriptions filled, one maybe 2 have been ready when I went to pick it up. After getting one or 2 text messages saying they were ready. All the staff has is excuse after excuse as to why it’s not ready! Will start to look for a new pharmacy!
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September 2023 by Mike Meehan
The only reason for three stars is because the store usually has everything I need. Now and again, something might be out of stock but that is to be expected. My rating is dragged down because of the pharmacy. It’s ridiculous getting in touch with CVS. Very frustrating. Why does it need to be so difficult getting a human being on the phone? More often than not having to call multiple times. I don’t know whether their phone system hangs up after a particular amount of time in queue so their “numbers” don’t look bad or the staff get sick of hearing the announcement of how many calls are in the queue and hang them all up. I have made four phone calls within the last hour. The first phone call I was on hold for 26 minutes and it hung up. Two more calls were subsequently in queue for a while then hung up. The last call I was only in queue for four or five minutes at which point it sounded like someone picked up then hung up. I called back a fifth time and now it says they are closed for lunch. I guess I matter, huh? Very frustrating. I guess they think I have nothing better to do with my time. Walgreens???
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September 2023 by Holly Teufel
I use this CVS for everything, especially the pharmacy. They always have medications that are hard to get, back-ordered or that have shortages. I always deal with the two gentlemen in the pharmacy. One has glasses and one is tall with dark hair. They are both exceptional when it comes to pharmacy operations. They are patient, informative, friendly, they remember me and my meds whether it’s in person or on the phone and always give my daughter a lollipop and ask me first! They have a sense of humor which I appreciate.They don’t give me a hard time about asking for OTC items via drive thru and when I go inside, they deal with every customer in the nicest manner and never judge! The store itself is well-stocked with ulta products like olaplex, skincare, makeup…for the same price (prices also comparable to Amazon)! They have an all natural beauty section which are hard to find. My only critique is sometimes you have to wait if you don’t use self-checkout and need something up front behind the counter. All employees are nice and helpful!
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April 2023 by Siobhan O'Neil
The store is about a 3.5/4 stars, but I'm giving 5 stars for the Pharmacy department. Jerry, the pharmacist, is amazing! He makes sure to acknowledge all the customers and gets to know them by name. Even in such a busy work environment, he gives each customer time and personal attention, and does not rush through helping them. Mike (sorry don't know his title) is always pleasant when you come through the drive thru or into the store. He is quick when getting your ready medications and processing payments. There are other pharmacists/pharmacy techs/workers that are there as well and they are also very pleasant and as a a group, they make this process smooth :-)
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April 2023 by Lollo Rossi
We have always had a great experience at this CVS location-knowledgeable and friendly staff from the pharmacist to the young man who is often at the register. It’s worth a ride to this location!
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February 2023 by Dawn carter
The pharmacy staff is wonderful!! They always go above and beyond to help make life a little easier! I can’t say enough nice things about Jerry and the entire pharmacy staff!
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January 2023 by Ajay Shah
We have just purchased some packed Medicine at this location. Opened package and found that someone had tampered package of Advil. Instead of 40 Caplets found only 10 in it plus some other caplets.Went to pharmacy and spoke to girls behind pharmacy counter, but they didn't want to listen anything and told me call the manufacturer since it's their issue without even noticing that both medications inside the box is not from the same manufacturer.They both , associates behind the counter seem to me very unfriendly person.Please see pics what I have received inside package of Advil.
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January 2023 by Jen Martens
I have never come across a pharmacist that will go so above and beyond. I've had Jerry (the pharmacist) help me so many times & I am really greatful to him!
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January 2023 by Mrs. Roman
I always use this CVS for my prescriptions. Everyone is always so helpful. This evening Michael took very good care of me. I just had a minor surgery and opted to wait for my medication in my car. He said no problem I’ll take care of it, come to the drive-thru in 20 mins. I pulled up in the drive-thru and my meds were ready. How wonderful. Thank you, Michael, for helping me feel better. ❤️
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December 2022 by Scott Shanker
This is another store, that if there was an option to give zero stars, I would do that. I went into the store 10 minutes prior to closing, the only people in there were two employees. The store looked disheveled and dirty. Neither of the two employees acknowledged my presence, or even greeted me. Nobody was there to help me at checkout so I used the self check out. When I was finished with the checkout, I turned around to see if an employee was behind me to ask if I needed assistance. There was not. This is another store that there was absolutely zero customer service zero courtesy, and if it was up to me, that would be zero stars.
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October 2022 by Jane Cushing
Last evening my husband got a Covid Booster here. There was a medication error and we were sent an email with the wrong person’s name and address. I spoke with the “manager” who blamed it on my husband. My husband had given him ID and our insurance card. He said he would change it in the system but couldn’t send me an email. He told my husband our insurance didn’t cover the flu shot but I now assume it was the other person’s insurance!! This is nuts!! Beware
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September 2022 by Brett Penrod
Posting specifically about the Pharmacy - I recently moved out of the country and had anxiety about refilling my heart med prescriptions. A timely family wedding in the U.S. brought me back JUST in time to get more meds. I knew I'd potentially pay a lot for the prescriptions, but my cardiologist tried to mitigate the cost by prescribing generics. Despite that, one of my 3 meds was over $360. I shrugged and said, "I need it"...Jerry stepped in to see what coupons he could apply to the scripts, and washable to save me over $240!! THANK YOU Jerry. That was greatly appreciated.
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July 2022 by Theresa Davis
Cashier Charlotte was very rude to myself as well as other customers when checking us out. I had ordered pictures for pick up and charlotte gave me the wrong pictures after I clearly told her my name two times. After I paid and realized it was not the correct order she did not even know how to process a refund.Been here other times and cashier Jimmy is so sweet and goes above and beyond for customers!
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July 2022 by Denise Surman
Such a great and helpful staff! Overall great experience from pharmacy to front cashiers. So helpful and friendly!!
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January 2022 by Reena
I've been using CVS Pharmacies my entire life, but this one is the best. The employees working here actually care about the people coming in, regardless of how busy they are. Michael goes above & beyond every time & truly helped me figure out a terrible situation with an important neurological medicine needing to be filled. Thank you to Michael & the very, very, very hard working team at this CVS Pharmacy location.