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January 2024 by Mary Kozul
From the start, very friendly staff as Latoya was wonderful! Great complimentary breakfast in the morning, rooms were quiet, clean and comfortable. It's a keeper!
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January 2024 by Siggie
The front desk "manager" lacks interpersonal skills and was notably impolite towards both myself, a Platinum Rewards member, and my daughter, creating significant inconvenience. Even during a phone call, the manager referred to me as "clueless." The issue arose when my delayed flight caused my daughter to arrive at the hotel first, and despite my Marriott card being on file and charged, they insisted on charging her card for check-in. After multiple inquiries, they eventually managed to manually process the transaction. This experience stands out as the only Marriott property where I encountered such issues.
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January 2024 by Al Fernicola
Great staff. Especially
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January 2024 by Janice King
I really enjoyed the free breakfast. There were a variety of items as well as hot and cold beverages.
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January 2024 by Henry Clark
We were upgraded to a two bedroom apartment, wonderful kitchen, great service.
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January 2024 by Roy Becker
Shannon & the Manager were beyond friendly, warm, and helpful at the front desk! They took excellent care of me and helped me with a complicated reservation issue at check in. I have status with Marriott & the hotel meets and exceeds their high standards. Clean & spacious rooms, well equipped kitchens, & impeccable guest service experience. 10/10 recommend for accommodations in the area, looking forward to the free breakfast! Thank you again!
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January 2024 by Diana Castaneda
Spent 2 nights in a 2 bedroom suite which was updated and remodeled. Beds and pilllows were comfortable and the room was well equipped and immaculate. Will definitely return here next time my son is playing at Hoop Group. We actually got to relax and enjoy the nearby restaurants and shopping after the games.Special shout out to Latoya at the front desk. Friendly and very helpful in helping me retrieve a forgotten item from the room after we had checked out.Comments from my 11 year old:Best oatmeal.Best bed ever.Super clean.
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January 2024 by Furhad Waquad
Was upgraded to a 2 bedroom suite upon arrival. Did not even have to ask. The swimming pool and fitness center was closed. Construction work.Food & drinks: The breakfast buffet was reasonable.
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January 2024 by Alice Anne
Enjoyed my stay and found the accommodations to be quite nice. The breakfast offered a good variety of tasty food, and most of the staff members were very friendly. The only minor negative was there wasn't a good, safe place for my doggie to go potty; much of the grass was hilly behind the building, and the frontage was on a main road. Still, I will stay again and was mostly pleased.
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December 2023 by Carl Reichenbach
We come to this area two to three times a year and we prefer to stay here. Even through the remodel we stayed here because the staff is very friendly. The hotel is constantly upgrading appliances and furniture. It’s obvious that the staff is happy because they are very professional and friendly.
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December 2023 by Doug
Rooms were very clean and staff was friendly. I deducted one star bc they didn’t activate mobile key prior to arriving but aside from that I would stay there again.
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December 2023 by Jack Pickett
Over night stay after visiting a friend in Point Pleasant, NJ. Very nice accomodations.
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October 2023 by Aayushi S
Had a group of 5 women going to a wedding so we chose this hotel because it has suites than can accommodate 6 (1 Queen bed, 1 king bed and 1 sofa bed). This way we can all get ready together. The suite also came with a kitchen, a living room, 2 bathrooms and three tvs.Breakfast was included and above average! Total it was ~450 for the suite which was around 89 per person which honestly wasn’t too bad! About how much the other hotels were costing as well. Front desk was very sweet and helpful!One star taken off because one of the showers didn’t work properly - the part you normally pull to bring the water from the faucet to the shower head was rusted over - they did offer to move us but we were too lazy ? just wished it was addressed prior to us getting into that room
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October 2023 by Richard Maxwell
Great location. Staff friendly. Breakfast good. Rooms very clean.
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October 2023 by Cat Marengo
I stayed at this hotel for a wedding last weekend. I accidentally left behind an expensive purse & inside were my credentials, credit cards & quite a bit of cash. I didn't notice until I got home & of course was very nervous everything was gone forever. After contacting the hotel, the Residence Inn staff, from housekeeping to the front desk, were so sweet & helpful. They found my bag & made all the arrangements for everything to be quickly shipped back to me. Latoya at the front desk was especially accommodating & I'm beyond grateful. A+ customer service!
