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April 2024 by Phillip Haney
great service! Exactly what was promised!
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March 2024 by Anthony Gaito
Driver was very accommodating suggesting the spot to drop the POS. Very pleased with the delivery.
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February 2024 by lisa corley
Great service! Highly recommend.
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February 2024 by Casey Muench
Great experience. Easy to place and order and have it picked up. Service was great too!
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December 2023 by Tony C
Our first time using PODS and we had a great positive experience. The PODS concept is excellent and a perfect option for our needs. We were able to pack glass, mirrors and other large, heavy and fragile items in PODS (on the driveway) properly without any issues. Without the PODS, it would required much more manpower, time and costly to move and remove from the storage warehouse.
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December 2023 by David Williams
PODS' takes advantage of the elderly. They never told my dad he needed to sign a document. they took his payment and never called back or tell him he needed to sign anything. So they charged him an additional month and they never even picked up the container. they wouldn't refund the money and their customer service didn't care about the fact that my dad is 85.
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October 2023 by Lauren Hall
The whole process is very inconvenient which is ironic because I chose to purchase a Pod because it seemed to easy and convenient. I needed to streamline down my house for sale. Then store items for a while and then planned on moving the Pod later. Due to how Pods are placed, I did not achieve my goal. The Pod barely fit at my old property and was crooked and would not fit at the new property. Due to how inconvenient to access, the process was made worst.
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October 2023 by Scott Minikhiem
You need to update the address in Google maps, the current Google map address is leading commercial trucks into a residential area. It's unsafe from the public to do this. Please correct it
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October 2023 by Faraz Alavi
Was afraid of all the bad reviews but service was great and everything went smoothly and on time!
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June 2023 by Mark Stevens
Tried cancelling my pick up order and it was not easy. No easy way to do it on the website. Calling them for a cancellation is last priority and the wait time was 30 mins. Chat was equally worse. The person helping me was helping several customers at the same time. Just horrible experience with PODS. My first and last time!
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January 2023 by Kiki Frasca
GREAT experience using PODS for a home renovation project. They were extremely accommodating with date changes for drop off and pick up as well as being able to log into your account and make these changes online. The touchless service was great with outlines details on how to prep for both delivery and pick up. Price was fair and the service was excellent. I would highly recommend them. They made a stressful home reno project easy and helpful and one of the best decisions we made in using them. THANK YOU!!!
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November 2022 by Liz Rattray
Easy solution to move and gradually unpack over a month instead of needing to return a moving truck after 1 day. Our belongings were safe and secure in the POD while we packed and unpacked over time, making our move somewhat less stressful.
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September 2022 by Caitlin Howley
PODS experience overall was very positive. They were on time with all aspects of the move. The people were friendly, helpful and professional. They were accommodating to changes that needed to be made. I was also pleased with the labor they recommended for loading the POD. I was also very happy about the level of communication- call with an hour heads up for all pickup/ delivery aspects.
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September 2022 by RaRa J.
Very disappointed with the customer service and lack of human contact. My pod is currently at my old address with no date of delivery. I am out of pocket with movers that showed up to unload a 'no show' pod!! Moving is stressful & this takes it to another level. Please someone read & contact me for resolution immediately.
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August 2022 by Xu Han
MOVING ATTENTION. They DELAYS A LOT.I had such a bad experience. They delayed delivery of my pods and refuse to schedule a early time. I wastes two day waiting for it because they told me they will be on time and now I have to cancel my moving plan and waited another week for the pods coming. The costumer service is no help.I am still not sure if they will come this time.
